asked on

Login Lync 2013

Hello

Lync 2013 Server organization.
Some Lync 2013 clients fail to login periodically on their own workstations with error.
"... Server anavailable..."

"Standard" actions that do NOT help

- delete sign in info
- delete SIP profile from user folder and reg
- delete RSA KEY

Client trace:

1 Login: FAIL (hr = 0x1)
Changed CBootstrapper status [10000] -> [10006]
1.1 Lync-autodiscovery: PASS
1.1.1 Get-NewWebTicket: PASS
1.1.1.1 ExecuteWithWindowsOrNoAuthInternal: FAIL (hr = 0x3d0000)
Executing wws method with no auth auth, asyncContext=0BF1C300,
context: WebRequest context@ :200550432
MethodType:0
ExecutionComplete? :1
Callback@ :07F5C5C0
AsyncHResult:3d0000

......

1.1.1.2 ExecuteWithMetadataInternal: FAIL (hr = 0x3d0000)
Executing wws method with windows auth auth, asyncContext=0BF1C300,
context: WebRequest context@ :200531496
MethodType:3
ExecutionComplete? :0
Callback@ :0C1F3FC4
AsyncHResult:3d0000

The same lync clients login to Lync 2013 to another workstation without problems...

Thanks

SOLUTION

Bembi

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atom_73

ASKER

Hello

Some additional info from snooper:

HRESULT failed: 80072726 = HRESULT_FROM_WIN32(::ShimWSAGetLastError()) . Failed to convert string IP to SOCKADDR
....
SIP_MSG_PROCESSOR::NotifyRequestConnectionConnectComplete - Error: 80072745
....
OUTGOING_TRANSACTION::OnRequestConnectionConnectComplete - connection failed error 80072745
.....

Regards

atom_73

ASKER

.......
SECURE_SOCKET: negotiation failed: 80092012, principal name: ......
.........
CSIPTransportLayerSecurity::OnTlsNegotiationComplete (09E28450) failed with 0x80ee0069. Raising OnConnect with the same error
.....
CUccPrincipalServerEndpoint::GetSipProviderProfile - Found no http proxy creds
...........

Jakob Digranes

Have you configured lyncdiscoverinternal.domain.local (or domain.com) to point to Front End server)

Bembi

I just interpret the message above as an authentication problem. And this points me to the possibility, that another device in involved. Here possibly a firewall or proxy.

I understand your description as the clients can connect from time to time and they loose the connection. Autodiscover seems to work.

OnTlsNegotiationComplete (09E28450) failed would point me to a certificate, at least TLS has to do with certificates. Have you put all the names, including the autodiscover names into the certificate. Are the certificates all the time resolvable.

All this an be checked with the RUCT Tool.

atom_73

ASKER

Thanks..... We are still exploring.....

atom_73

ASKER

Hello

We CAN login if boot OS in “Clean Boot Mode”
http://support.microsoft.com/kb/929135.

Any new proposals?

Regards/

SOLUTION

Jakob Digranes

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