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Our organisation has a contract with a 3rfd party to host one of our business critical applications and we access this via a web browser, essentially software as a service.<br />
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From a risk angle, what kind of contractual requirements need to be built into the contract with this 3rd party - can anyone from this background give some pointers?
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Our organisation has a contract with a 3rfd party to host one of our business critical applications and we access this via a web browser, essentially software as a service.

From a risk angle, what kind of contractual requirements need to be built into the contract with this 3rd party - can anyone from this background give some pointers?

contracts with 3rd party application providers

Software is any set of instructions that directs a computer to perform specific tasks or operations. Computer software consists of programs, libraries and related non-executable data (such as documentation). Computer software is non-tangible, contrasted with computer hardware, which is the physical component of computers. Software written in a machine language is known as "machine code". However, in practice, software is usually written in high-level programming languages than machine language. High-level languages are translated into machine language using a compiler or interpreter or a combination of the two.

Software

Networking is the process of connecting computing devices, peripherals and terminals together through a system that uses wiring, cabling or radio waves that enable their users to communicate, share information and interact over distances. Often associated are issues regarding operating systems, hardware and equipment, cloud and virtual networking, protocols, architecture, storage and management.

Networking

Cloud computing, also known as on-demand computing, is a kind of Internet-based computing where shared resources and information are provided to computers and other devices. It is a model for enabling ubiquitous, on-demand access to a shared pool of configurable computing resources. Cloud computing and storage solutions provide users and enterprises with various capabilities to store and process their data in third-party data centers, relying on sharing of resources to achieve coherence and economies of scale.