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TimFlag for United States of America

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Adobe Acrobat X Professional will not open some PDF documents.

I have a user where he cannot open some PDF documents yet can open others. I have a different user with the same exact version of Acrobat and he can open all the same PDF documents that the first user cannot. I have uninstalled Acrobat on that problem machine and re-installed and still have the same problem. I looked on-line to see if there is a solution yet can't find any. Suggestions?
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John
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Maybe the first user's PDF files are blocked. Right-click on the PDFs that the first user can't open and see if you have a section at the bottom of the General tab that looks like this:

User generated imageIf so, click the Unblock button (assuming, of course, that you trust the document). Regards, Joe
@tparus  - Thank you and I was happy to help. I do understand it is inconvenient to make a new user profile, but we have to do this occasionally.