LA_Admin
asked on
Lync 2013 white stage
I have a user who is using Lync 2013 x32 on Win7 Pro x64. When someone shares their desktop, his Lync window shows a white box where the Stage is. His machine registers an Event 301 in Event viewer, and I deleted the registry entry as directed here (http://social.technet.microsoft.com/Forums/en-US/f21d7243-2d6c-49c0-9b43-bb02ec50e9a4/white-screen-trying-to-view-meeting-share-windows-8-rtm-lync-2013-rtm). This fixed the issue for about a week, then it started again.
I have:
-recreated the entry then deleted again
-online repair of Office 365 Pro-Plus
-tried ActiveX registry edits to the keys or Compatibility Flags
-Office 365 Pro-Plus updates
None of this has worked, where others that have had this issue have had no recurrence. Any ideas?
I have:
-recreated the entry then deleted again
-online repair of Office 365 Pro-Plus
-tried ActiveX registry edits to the keys or Compatibility Flags
-Office 365 Pro-Plus updates
None of this has worked, where others that have had this issue have had no recurrence. Any ideas?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.