stevie_dee
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Print Spooler Crashing - or erroring with PrinterIsolation on.
One Windows 7 64bit machine is crashing the spooler when printing.
Faulting application name: spoolsv.exe, version: 6.1.7601.17777, time stamp: 0x4f35fc1d
Faulting module name: RPCRT4.dll, version: 6.1.7601.18205, time stamp: 0x51dba4dc
Exception code: 0xc00000fd
Fault offset: 0x00000000000dcb0d
Faulting process id: 0x3458
Faulting application start time: 0x01cf977718c2ebcb
Faulting application path: C:\windows\System32\spools v.exe
Faulting module path: C:\windows\system32\RPCRT4 .dll
Report Id: 58b4607f-036a-11e4-a7bc-9c b654ee4b92
When i run the MS Printer MrFixIt, it turns on Printer Isolation, and then we get this error (although the spooler now doesnt crash)
Faulting application name: PrintIsolationHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bd3b1
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a
Exception code: 0x80000003
Fault offset: 0x0000000000033ca2
Faulting process id: 0x1a64
Faulting application start time: 0x01cf977bc604e98a
Faulting application path: C:\Windows\system32\PrintI solationHo st.exe
Faulting module path: C:\windows\system32\KERNEL BASE.dll
Report Id: 2042796f-036f-11e4-a25b-9c b654ee4b92
We have tried removing all drivers, loading new ones, different types (its for a Xerox 6015N, so we tried their Global Driver, PCL, PS)
Any Ideas?
Faulting application name: spoolsv.exe, version: 6.1.7601.17777, time stamp: 0x4f35fc1d
Faulting module name: RPCRT4.dll, version: 6.1.7601.18205, time stamp: 0x51dba4dc
Exception code: 0xc00000fd
Fault offset: 0x00000000000dcb0d
Faulting process id: 0x3458
Faulting application start time: 0x01cf977718c2ebcb
Faulting application path: C:\windows\System32\spools
Faulting module path: C:\windows\system32\RPCRT4
Report Id: 58b4607f-036a-11e4-a7bc-9c
When i run the MS Printer MrFixIt, it turns on Printer Isolation, and then we get this error (although the spooler now doesnt crash)
Faulting application name: PrintIsolationHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bd3b1
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a
Exception code: 0x80000003
Fault offset: 0x0000000000033ca2
Faulting process id: 0x1a64
Faulting application start time: 0x01cf977bc604e98a
Faulting application path: C:\Windows\system32\PrintI
Faulting module path: C:\windows\system32\KERNEL
Report Id: 2042796f-036f-11e4-a25b-9c
We have tried removing all drivers, loading new ones, different types (its for a Xerox 6015N, so we tried their Global Driver, PCL, PS)
Any Ideas?
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.BUD files are binary printer description files that are associated with specific drivers & they help the OS spool print jobs to the printer. As I understand it, they shouldn't hang around after print jobs are done, but they often do not go away. If you update the driver on a PC, then any old .BUD files can cause issues. I've seen them cause spooler crashes many times. Deleting them will usually help.
To find & delete those files: