How to remove broken-off head phone jack from iPad II

amigan_99
amigan_99 used Ask the Experts™
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I have an iPad and have been unsuccessful trying to use tweezers and I tried a dab of superglue on the end
of a cut q-tip.  So far no-go.  Seems to me a a tiny needle nose pliers would do it but the ones I have are too big.  Does anyone have the specs of a needle nose pliers small enough to get into the sound output hack but strong enough to grasp the post of the jack?  Or other suggestion??
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Commented:
You can get tools here for opening the back cover and you should be able to get to it that way.

https://www.ifixit.com/
Most Valuable Expert 2015

Commented:
Maybe, if you have a strong magnet available, you can try pulling the broken jack out that way (assuming it is magnetic).
Nick RhodeIT Director
Top Expert 2013

Commented:
Take your ipad to a hardware store and try all the pliers you want :).

You would have to use a pulling method to get it out and what I did was took 2 small flat head screw drivers (small like you would use them to tighten screws in sunglasses.  Cris-crossed them together inside the jack and pulled down.  It all depends on how it is broken inside.  For my instance it was a controller and the casing was stuck in there.
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Hi amigan_99,

I would Suggest you to look out for few video guides on how to remove the broken jack out of your device as the video guide would be much easier to follow and you might get a helping hand with the videos on youtube.

Try this one hope it may help you...

http://www.youtube.com/watch?v=NK7FePLoofc
amigan_99Network Engineer

Author

Commented:
@Nick - I actually tried that at Home Depot.  But all their tiny needle nose were inside of plastic casing.  Good thought on trying two screwdrivers.  I have some tiny ones for eyeglasses repair that might work.

Commented:
Alot of malls have repair kiosks that replace Ipad screens, I bet you could get them to help you for cheap or free.
Systems Administrator
Commented:
Apple store nearby?  I'm sure this would be a quick fix for them.  Probably free as well.
amigan_99Network Engineer

Author

Commented:
I actually just assumed the Apple store would charge and arm and a leg.  You're right.  Should have called them first.
Yes, you can visit the apple store and get this fixed free of cost if your device is still under warranty.
amigan_99Network Engineer

Author

Commented:
Alright - thank you.
amigan_99Network Engineer

Author

Commented:
Thanks much.

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