exchange 2010 backups

Trying to backup a Windows server 2008 r2 with Exchange 2010.  Exchange has been up for 2+ years with no backups.
I am attempting to back it up with Windows Server Backup.  But it fails the consistency check.

Any thoughts on next steps?  Am I missing something?

-KRL
Keith LalibertyAsked:
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Keith LalibertyAuthor Commented:
That is exactly what I am trying to do. :)  I believe I actually followed that article exactly as it is written.
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S_K_SCommented:
I followed and I believe I followed are different things :)
Between where are you stuck then. Is there an error you want to share and I can try to help maybe
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Keith LalibertyAuthor Commented:
Ok.  I just double checked, and I did follow them to the letter.

Here are the two errors.
eseutil (15696) JetDBUtilities - 14008: The range of log files \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7\Program Files\Microsoft\Exchange Server\V14\Mailbox\Logs\E0000000010.log to \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7\Program Files\Microsoft\Exchange Server\V14\Mailbox\Logs\E000000009F.log is missing (error -528) and cannot be used. If these log files are required for recovery, a good copy of these log files will be needed for recovery to complete successfully.

and

The consistency check for the component 'f97636e5-8017-4ed0-9c5a-52864cc926df'\'Microsoft Exchange Server\Microsoft Information Store\XXXXXXXXX' has failed. The application 'Exchange' will not be available in the backup created at '¿2014¿-¿07¿-¿09T23:00:13.139025900Z'. Review the event details for information about consistency check issues.

I appreciate your help with this.

-Keith
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S_K_SCommented:
First one seems to be pretty straight forward wherein it seems that certain set of log files are missing somehow. To cross check it you may simply search for any of the log files mentioned on the error or maybe try running the eseutil /ml of the E00.log and get the output onto the notepad and review it.
For the second one I think you might want to check the application logs for the error and that might help us understand the exact reason. (Maybe it says the backup from last night is not good perhaps and hence failing the consistency check)
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Keith LalibertyAuthor Commented:
It comes up with just the one line for that error.  Event id 565.
error.JPG
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Keith LalibertyAuthor Commented:
I did see that earlier, but we are not in a dag.  It is a stand alone server.  AV should not an issue, as I have disabled it during the backup window.
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Keith LalibertyAuthor Commented:
It looks as if we are missing all logs between 9/29/12 and 7/8/14.
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Simon Butler (Sembee)ConsultantCommented:
Someone deleted the logs. Probably to save space. You don't delete logs manually with Exchange.

I would suggest that you start by enabling circular logging. See if that flushes out all of the logs that are currently in place. If it does, run a backup which should now work.
When complete, disable circular logging again and then schedule backups.

Simon.
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S_K_SCommented:
Move all the log files except for the E00.log to another folder and then try running a backup to start off with
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Keith LalibertyAuthor Commented:
Simon,

When I enable circular logging, Do I need to reboot, or restart any services?  I would like to do this during the day, so my backup can (hopefully) run tonight.

KRL
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Simon Butler (Sembee)ConsultantCommented:
No reboot, but you do need to dismount and remount the databases for the change to take effect.

Moving the log files to another location is a waste of time, because most are already missing. The backup will fail for the same reason.

Simon.
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