Office 2013 shortcuts on start menu

Posted on 2014-07-10
Last Modified: 2014-07-20
We are pushing out office 2013 to labs and classrooms, and we have configured GPP to place the shortcuts on the start menu via a few registry and shorcuts settings. We tested it in one lab before moving on to the next, and initially it did not work even after we did a gpupdate \force command. That next day, we went back and checked and it worked fine. So, we moved on to another lab. But this time it gave us an error message that the shortcut does not exist, and ask if we would like to remove the link from the list. I have attached what the GPP shortcuts and GPP registry settings looks likes

I feel like we need to get this working before we move on to another lab. So any help would be much appreciated.
Question by:jwcchelpdesk
    LVL 9

    Expert Comment

    Doesn't the install of office add the shortcuts to the start menu for all users?  GPO might be too flaky.  You could also do it as part of an MDT imaging task sequence.

    Author Comment

    it does adds the folder in the start menu with the shortcuts (start->all programs->Microsoft office). However we would like to have the shortcuts pinned when you click on Start. And we do not use MDT. We are using Config Mgr 2007 to push out Office 2013. We initially we used OCT to pin the shortcuts, but that didn't work and gave us the same error. After we did some research about that, it is a flaw with OCT and Office 2013 as others were having issues as well with no solution.

    Here's the TechNet article that talks about pinning shortcuts to the start menu. I used a machine in one of the labs to get the shortcut information and the registry information and that lab in working fine. But the other two labs we have tried this on, the shortcuts are there (ghosted), but gives us an error.
    LVL 9

    Expert Comment

    You mentioned in your OP that after 24 hours, the shortcuts worked fine; have you seen that behavior in the other labs?  What I mean is, is it just a case of waiting it out?

    Author Comment

    I wish that was the case, but Unfortunately no. We have pushed it out to two additional labs: one on Wed, and the other yesterday. And today it still gives the error.

    Accepted Solution

    We got the Office 2013 shortcuts to work on the Start Menu by doing the following in Group Policy:

    1 - Kept the shortcuts preferences as is (see original shortcut attachment)
    2 - Changed the registry preferences to update, and not replace. Keep in mind they must go in a particular order.
    3 - Added 2 items in the Files Preferences:
           A. Delete items from "C:\users\default\AppData\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu\" (may not be neccessary in your environment)
          B.  Create items in %AppData%\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu\ (which is copying the Office 2013 shortcut files from a network drive).

    You will need to create the shortcuts first. We tried copy\paste from the Office 2013 folder to the network folder and it did not work for us. However, when we created the shortcuts in that folder, it worked.

    Author Closing Comment

    After some research and trial by error with Group Policy, we got the Office 2013 shortcuts to work on the start menu.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    What Security Threats Are You Missing?

    Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

    Since upgrading to Office 2013 or higher installing the Smart Indenter addin will fail. This article will explain how to install it so it will work regardless of the Office version installed.
    My experience with Windows 10 over a one year period and suggestions for smooth operation
    The viewer will learn how to  create a slide that will launch other presentations in Microsoft PowerPoint. In the finished slide, each item launches a new PowerPoint presentation and when each is finished it automatically comes back to this slide: …
    Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    14 Experts available now in Live!

    Get 1:1 Help Now