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internet explorer 8 hangs/stops responding in one user's profile

Posted on 2014-07-11
Medium Priority
Last Modified: 2014-07-23
if I login as myself, internet explorer 8 works fine.  But, not when the user is logged.
I know I can recreate the user's profile.  But, was wondering any recommendations to fix without recreating the user's profile.  Using WIndows 7 Enterprise.
Question by:losgadas
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LVL 23

Expert Comment

by:Thomas Grassi
ID: 40190581
I would upgrade to IE 11

Have you applied updates to Windows 7 which include many updates for IE

Author Comment

ID: 40190596
unfortunately, cannot do that because only internet explorer 8 approved by company
LVL 23

Accepted Solution

Thomas Grassi earned 2000 total points
ID: 40190691
What about IE updates for IE 8? they all applied?

I sorry to say creating a new profile is your option.

Some how that users profile is now corrupted.

Author Closing Comment

ID: 40215363

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