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Outlook 2013 freezes when deleting a calendar event

When deleting an event in the calendar, Outlook freezes.  I have disabled the cached exchange mode.
Due to limited access, I have not tried outlook.exe /safe.
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Cyber_Junkie
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Cyber_Junkie
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1 Solution
 
Swati DixitCommented:
I found one solution for you as given:

1. Close Outlook 2013
2. Navigate to C:\Program Files (x86)\Microsoft Office\Office15
3. Rename WWLIB.DLL to WWLIB-ORIG.DLL
4. Download the older WWLIB.DLL (15.0.4517.1505) from here: https://citrix.sharefile.com/d/s2d8d60fbe2b4d3d8
5. Place WWLIB.DLL into C:\Program Files (x86)\Microsoft Office\Office15
6. Open Outlook

Hopefully your issue will be solved.
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Cyber_JunkieAuthor Commented:
I found this article as well but a note attached was that they didn't know what possible side affects it would have.  I could not find that file in the location you specified so I did a search in the Microsoft Office folder and it did not find the WWLIB.DLL file.  I proceeded to copied the file to the Office15 directory and tested Outlook Calendar, same results, Office freezes when deleting a calendar event.
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Cyber_JunkieAuthor Commented:
I tried /safe and that allowed deleting calendar events without freezing.  Started Outlook in normal mode, opened the Add-ins and disabled all of them, when I click OK, Outlook freezes again.  Force closed Outlook and open again and the Add-ins are still enabled.  Started in /safe and disabled all the addins and enabled them one at a time.  Found that the Kaspersky AV and anti-spam plugins are the culprit.  Once I disabled both plugins, it started working in normal mode with no freezing.

Thanks for the input Swati
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Cyber_JunkieAuthor Commented:
Found  that resolution by disabling both Kaspersky plugins, one for AV and the other for anti-spam.
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