Outlook 2007 - Backup Question

Posted on 2014-07-12
Last Modified: 2014-07-13
I'm using Outlook 2007, and I have many different email accounts being managed. I don't have specific folders for each account. In other words Folder1 may be used to collect email from more than one account (Account1, Account2 etc). I have to delete one of the accounts because some server changes etc have been made. After it's been deleted, I have to re-add it with the new settings. I've tried simply changing the server settings etc, but GoDaddy has recommended deleting and re-adding the account since simply changing the settings have not been successful.

So, I've backed up my entire Personal Folders object to a PST using File > Import and Export. After I delete and re-add the one email account, I will need to import the emails to get me back to square 1.

So to recap, I'm deleting and re-adding only one email account, yet I've backed up everything (all accounts). I wish I could backup only the one account, but I don't believe this is possible, is it?

Question: What's going to happen when I import the entire PST backup file, if I'm only deleting and re-adding one account? What will happen with the emails in the other accounts? Will they be duplicated? Overridden? Skipped?... during the import?

I hope this isn't too confusion. Any guidance would be greatly appreciated.
Question by:isaacr25
    LVL 11

    Expert Comment

    by:Joseph O'Loughlin
    Normally they are duplicated, hence so many dedup utilities listed at
    LVL 89

    Accepted Solution

    What's going to happen when I import the entire PST backup file, if I'm only deleting and re-adding one account?

    The safest way is to move the PST file(s) out of the Outlook path where it stores them to C:\temp or some such location. Make sure you have everything.

    Go to Control Panel, Mail and delete the Outlook Profile. That will delete the accounts.

    Start Outlook, make a new profile, make a new account, make sure it works, see where it put the PST file. Now import the existing PST data from C:\temp.

    That should work (I have done this a number of times).  The key point is to make certain you have backed up all your data.
    LVL 77

    Assisted Solution

    by:David Johnson, CD, MVP
    Deleting an email account does NOT delete the previous messages in the PST those settings are outside of the pst file. no need to import from the backup pst at all.

    you could even create a new profile and add the current several email account settings all pointing to the same outlook.pst Again your existing mail is NOT deleted. nor are your rules changed. (rules are in the pst)

    If modifying an existing account doesn't work then neither will deleting the account and re-adding the account will change anything.. I believe godaddy support is clutching at straws here and the information given is incorrect.

    Author Closing Comment

    Worked perfectly. Thanks!
    LVL 89

    Expert Comment

    by:John Hurst
    @isaacr25  - You are very welcome and I was happy to assist you.

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