I need to change a Cisco Unified Communications Manager Express. Callers are prompted to press 5 after hours and it forwards to a cell phone. I need to change that cell phone number

I have an issue and I will have to start off vague and hope I get some suggestions and eventually get to the issue. We have a Cisco Unified Communications Manager Express that was previously set up in an office we acquired. It works fine and we have learned to modify users and make a few changes. I recently had a request to change the after hours prompt. Right now if you call after hours, you get a voice mail and are told if you have an emergency to press 5. That forwards to a cell phone. I need to change that number, but not sure how. I have been through the GUI interface and not found anything with just "5" or the current cell number. I have used PUTTY to get into what I think is the router and do a show running-config, but do not see the current cell number as I scroll down the list although I do see a lot of ephone commands so I think I am in the right place. I was going to start by copying and pasting the config to notepad and searching for the cell or at least the last 4 digits, but am not even sure how to get the entire config to list and copy off. Unless someone has an idea where I should be looking to make this change, I would like to start by just getting the config printed off. All advice on that is welcome
LVL 1
Thor2923Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

PhonebuffCommented:
One trick I use often, is to connect to the system with PUTY then use Right Click in the Header and go to Change Settings.  Turn on Logging and apply / save.  In Putty enter your show command.  Then Turn logging back off, and you have a file with the complete output of show run.   That you can scan, or send to others.  Be sure to remove any confidential data like IP addresses or Passwords before distributing it or posting to to places such as here.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Thor2923Author Commented:
Thanks, EE was down yesterday after I posted my question. I googled and futzed around a while and was able to copy my running-config from the Call Manager. I scanned and found the number I was trying change and could also see the ext it was associated with. Using the GUI I was able to drill down in that particular ext and swap out the numbers. All is well! T
0
Thor2923Author Commented:
I was able to resolve this on my own, but basically did what was suggested so I am awarding points. EE was down yesterday so I did see this response right away, but fortunately was able to figure it out on my own
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Routers

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.