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Outlook 2010 + SBS 2011 - unable to schedule meetings in a shared calendar + all shared calendars are duplicated
Hi all,
We have a customer with Outlook 2010 + SBS 2011.
Since this week, he's unable to schedule meetings in the shared calendar; when setting a meeting (with or w/o recipients), the meeting seems to be in the calender, and all of a sudden after a minute or two, IT disappears!! When trying to DELETE a meeting from the same calendar, the meeting will NOT necessarily deletes, although it seems like it does - but it pops up again in a few minutes.
One last thing; all the shared calendars are appearing under "MY CALENDERS" (instead of shared calendars), and are all duplicated. When right click on a calender --> I'm unable to remove it (most of the options are grayed out).
The client has full delegation over the calender.
I've tried the following:
1) New outlook profile
2) Office repair
Same behavior on all newly created profiles.
Your assistance will be greatly appreciated.
Thanks
We have a customer with Outlook 2010 + SBS 2011.
Since this week, he's unable to schedule meetings in the shared calendar; when setting a meeting (with or w/o recipients), the meeting seems to be in the calender, and all of a sudden after a minute or two, IT disappears!! When trying to DELETE a meeting from the same calendar, the meeting will NOT necessarily deletes, although it seems like it does - but it pops up again in a few minutes.
One last thing; all the shared calendars are appearing under "MY CALENDERS" (instead of shared calendars), and are all duplicated. When right click on a calender --> I'm unable to remove it (most of the options are grayed out).
The client has full delegation over the calender.
I've tried the following:
1) New outlook profile
2) Office repair
Same behavior on all newly created profiles.
Your assistance will be greatly appreciated.
Thanks
are you pulling the contact you're sharing with from the global address list or their personal contacts? I've seen if you don't use the GAL permissions can cause problems and you'll have issues. Try sending a shared calendar request from the GAL and let us know what happens?
ASKER
To my best of knowledge, all is from the GAL.
Should I resend the shared calendar from the GAL? If so - how do I do it?
Thanks
Should I resend the shared calendar from the GAL? If so - how do I do it?
Thanks
right click on the calendar and choose to share, make sure the dropdown is the GAL it will then send the user an email.
What happens when you try to view/modify the shared calendar from OWA? Depending on if that works it would point you toward/away from it being a permissions/connected to the right calendar issue.
As a sanity check, you are referring to a shared calendar as in an the "private" calendar of another mailbox that has been shared, correct? (And not a Calendar that's stored in a public folder.)
As a sanity check, you are referring to a shared calendar as in an the "private" calendar of another mailbox that has been shared, correct? (And not a Calendar that's stored in a public folder.)
ASKER
I'll try OWA.
Maybe it's MS Office related problem? Will removing the app and re-installing will help
Maybe it's MS Office related problem? Will removing the app and re-installing will help
Can't hurt, if you remove the app and reinstall make sure to delete the ost file after uninstalling.
Caution: make sure you can see the file extension and you don't delete any .pst files (if there are any).
Caution: make sure you can see the file extension and you don't delete any .pst files (if there are any).
ASKER
We've discovered that the timezones on the server and on the workstation wasn't identical.
Can it cause such problems?
Can it cause such problems?
ASKER CERTIFIED SOLUTION
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