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2 mailboxes on one DB, 1st receive emails, 2nd not due to Intra-Organization SMTP Send Connector

Hi

Exchange 2010 environment

I got 2 mailboxes on the same DB mounted to server1
1st mailbox receives emails
2nd mailbox not
in tracking I see that emails sent to 2nd mailbox gooes for some reason via Intra-Organization SMTP Send Connector

I enabled verbose logging on Intra-Organization SMTP Send Connector but I dont see anything unusual

Please suggest what I can check

Regards
Jey

Murali Reddy

Can you paste the message tracking log and if possible the properties of Intra-Organization SMTP Send Connector in question?

Diwakar Sharma

To troubleshoot any issue, you can enable protocol logging on this connector (Protocol logging records the SMTP conversations that occur on Send Connectors and Receive connectors as part of message delivery).
Run the following command in the Exchange Shell to enable logging on the intra org send connector.

Set-TransportServer “servername” –IntraOrgConnectorProtocolLoggingLevel Verbose

The logs are written to the Send Connector protocol log (C:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\Logs\ProtocolLog\SmtpSend by default).

Diwakar

Jey1980

ASKER

Tracking log
log-ee.jpg

Adam Farage

You cannot edit the properties on the IntraOrg Connector. Do you see the message within the Messaging Queue?

Jey1980

ASKER

No there is no message in queue

Adam Farage

Can you then post the message tracking log output, basically run this, edit out the relevant information you dont want us to see (just replace it, dont delete it) and post it here:

Get-TransportServer | Get-MessageTrackingLog -Recipient UserNotReceivingEmail@contoso.com | FL

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Jey1980

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Jey1980

ASKER

We solved issue using own resurces