mkramer777
asked on
internet issues
Win 7 pro laptop. I can open up the internet with IE and it works fine but I cannot with Firefox. When I enter an address it just blinks for a bit and does nothing. Also all my spyware (malware bytes, spybot) and antivirus software (AVG) will not update. Says it cannot get to the update server.
Can you open Task manager? If not good sign you have lost control.
Have someone with a clean computer make you a rescue disk or MS Windows Offline Defender to boot to
Have someone with a clean computer make you a rescue disk or MS Windows Offline Defender to boot to
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I get a request time out when I ping 8.8.8.8 When I type nslookup I get a server address that shows up with an Ip and thten it says google.com with a bunch of addresses below it.
That is good. Try the ping with 129.98.51.154
ASKER
I get a request time out when I ping 129.98.51.154. Also, under firefox the proxy says atuo detect
Under Connections select the Settings button
What do you have selected for the proxy settings?