I would like emails from end users to contain more standard information, post processing script to pull hostname, IP, etc.
Posted on 2014-07-14
OK, here is the scenario:
End User sends an email to our helpdesk, but once we receive it, we are missing simple information to move on the issue. I would like to have something in place that I could deploy that would get the IP Address, Hostname, and any/all/main email signature (generally provides cell phone information that the End User forgets). I would like that to be appended to the original email.
I am confident its possible with VBA, but then there is the other issue of mass deployment. So I am just curious if there is any suggestions out there.
We have Windows 7 clients, Exchange 2010 and outlook 2010/2013