IE keeps crashing

Posted on 2014-07-14
Last Modified: 2014-07-14
Anyone know how to fix this?  FF works. IE keeps crashing.  Tried ran as Admin, restarting, no luck.  Windows 7.

Problem signature:
  Problem Event Name:                        APPCRASH
  Application Name:                             iexplore.exe
  Application Version:                           9.0.8112.16421
  Application Timestamp:                     4d762323
  Fault Module Name:                          ole32.dll
  Fault Module Version:                        6.1.7601.17514
  Fault Module Timestamp:                  4ce7c92c
  Exception Code:                                  80000003
  Exception Offset:                                000000000002749b
  OS Version:                                          6.1.7601.
  Locale ID:                                             1033
  Additional Information 1:                  e350
  Additional Information 2:                  e3508021bbdafa44df079182b65cdec5
  Additional Information 3:                  c8b5
  Additional Information 4:                  c8b5fa10990d9860bc466502df1891b9

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Question by:Tiras25
    LVL 18

    Accepted Solution

    Will Internet Explorer (No Add-ons) work fine?

    If yes did you try to reset Internet Explorer settings?
    LVL 30

    Assisted Solution

    There is a hotfix available from Microsoft for the ole32.dll crash. It is available here at the top of the page:

    Download the hotfix, run  it, then reboot to test. If still bad, then follow the instructions here to download the version of IE you want and for removing the existing version..
    LVL 17

    Author Comment

    I cannot access settings b/c its crashing on start immediately.  IE crash
    I'm thinking to update with IE10.  Currently is 9.0
    LVL 30

    Expert Comment

    The links I posted will allow you to download the version you want. But try the hotfix first if you like.
    LVL 18

    Expert Comment

    Can you open Internet Explorer (No Add-ons)?
    LVL 15

    Expert Comment

    by:Shaik M. Sajid
    try this hot fix

    i.e 10 upgrade also will be same ... nthing will be change...

    or try copy the ole32.dll from healthy machine nad paste it to your machine ans roboot then test...

    all the best

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