I'm in the process of moving my applications (including Outlook) from an older PC (with Win2000) to a newer one (with Win7 and VirtualBox/XP), however I'm having problems getting Outlook to work correctly on XP, and I suspect it has something to do with the Registry.
FYI: Originally I planned to upgrade to Outlook2013 as part of the overall migration, however after reviewing v2013 I came to the conclusion that it's better for me to stay with v2002. I'm doing this despite the friendly advice of JohnH who urged me to bite the bullet and learn to live with v2013. (Sorry John).
See my earlier postings.
[Outlook] Migrating from Outlook 2002 to Outlook 2013
[Outlook 2013] Favorites - how best to organize
Anyways, before I describe the problem, let me point out that my Outlook related stuff is stored in the following folders.
(A) \Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook
These are the Outlook data files (PSTs). For example:
Note: PST #1 is the one set as the "delivery location"
It contains the active In/Out/Sent boxes, calendar, and contacts folder
(B) \Documents and Settings\user\Application Data\Microsoft\Outlook
A set of 3 OutlookProfile files (.fav , .nk2 , .srs). For example:
And now, I will describe the problem.
(1) In Outlook, the FoldersList panel contains two identical entries for
Outlook Today - GG-Outlook-P2_Main
The IN and SENT boxes in this PST are being used for delivery.
(2) When I go to \File\DatafileManagement. Amongst the PSTs, it shows two identical entries for
(3) When I go to \Tools\EmailAccounts\ViewC
Accounts, there are two entries for
(4) When I go to \Tools\AddressBook I cannot associate the AddressBook with the ContactsFolder in GG-Outlook-P2_Main.
Note: I believe that problem #4 is related to numbers 1-3.
Suspecting that something has gotten corrupt, I uninstalled Outlook, rebooted and then re-installed Outlook.
Then I did Regedit, searching the Registry for "GG-Outlook-" which is the stem for my PSTs and settings files.
GG-Outlook-Profile.* (* = fav, nk2, srs)
I was surprised to find references to these files at:
ndows Messaging Subsystem\Profiles\GG-Outl
\HKey_Users\S-1-5-21..... bla bla........\Software\Micro
Then I did Regedit, searching the Registry for "Junk.pst", which is a PST created yesterday for testing, but no longer exists (it was removed from Outlook, and deleted from the harddrive. I was surprised to find a reference to it at:
Microsoft Visual Basic\Settings\Create or Open OU
Note: Office10 is currently installed on the Win7 side of this computer. I don’t think I installed it on XP and if I did, it was subsequently uninstalled.
Could this be the reason I'm having so many problems??
If so, what can be done?
Should I delete the following keys
ndows Messaging Subsystem\Profiles\CE-CE-O
\Hkey_Users\S-1-5-21..... bla bla........\Software\Micro
Any suggestions would be greatly appreciated.