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Remote Desktop with new AT&T Gateway

Posted on 2014-07-14
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Last Modified: 2014-07-21
AT&T replaced my business U-Verse gateway with a new one for fiber.  I can't for the life of me figure out how to re-setup RDP in the interface for the new gateway.  I have read the instructions and it seems straightforward enough.  I setup a rule to allow TCP/UDP 3389 and set this firewall rule to point to the local machine I wish to RDP into.  When I check canyouseeme.org, I cannot see port 3389 from this computer.  Can anyone help?

Gateway is a  DF4111N(PACE DSL Gateway Model 4111N).  I have included a screen shot with my firewall rule.  The network is simple, Gateway, and switch.  No firewall or router in the middle.
rdp.gif
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Question by:pjnutt
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Expert Comment

by:Akinsd
ID: 40196052
Did you save the page?
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Author Comment

by:pjnutt
ID: 40196057
Yes, the screenshot was after I saved the page and applied the changes.
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Expert Comment

by:Akinsd
ID: 40196065
Ok
I'll take a look shortly. 'Cant see the attachment from my phone
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Expert Comment

by:Akinsd
ID: 40196114
Just clarifying your steps

Choose the port you are mapping
Then type the local IP address of the local computer you're forwarding traffic to
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Author Comment

by:pjnutt
ID: 40196612
That is correct. I selected computer by name, not I address.  The computer listed is the one in wish to remote into.
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Accepted Solution

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pjnutt earned 0 total points
ID: 40200180
I ended up trying on a brand new computer.  I used the IP address instead of the Device ID from within the gateway.  Once I did this I was able to RDP into this new computer.  I'm not sure if it had to do with a fresh OS install or IP vs. Device ID.
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Author Comment

by:pjnutt
ID: 40200182
I was able to figure this out on my own.
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Expert Comment

by:Akinsd
ID: 40201167
It's most likely the IP you now specified rather than hostname you were using
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Author Closing Comment

by:pjnutt
ID: 40208515
It was my own solution.
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Expert Comment

by:Akinsd
ID: 40209055
Interesting but no worries
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