Migration to Exch2013, Rooms not responding to invites
Recently migrated a client to Exchange 2013 from 2007. They had a few user mailboxes which were used as rooms. So after the upgrade, I converted them to Room mailboxes.
Now, when a user books something on the calendar for that room, it is accepted but does not send a confirmation email to the user. I checked the Room settings and it has an email address tied to it. Not sure what else to check.
Now, when a user books something on the calendar for that room, it is accepted but does not send a confirmation email to the user. I checked the Room settings and it has an email address tied to it. Not sure what else to check.
ASKER
Followed this MS link. http://support.microsoft.com/kb/2005631
My results:
ResourceType Room
RemoteRecipientType None
RecipientType UserMailbox
IsShared False
My results:
ResourceType Room
RemoteRecipientType None
RecipientType UserMailbox
IsShared False
ASKER
Thanks for that info. Let me try real quick.
ASKER
The organization still gets no confirmation the room was booked.
I have no delegation set. I did not set that as I am not looking for a specific person to manage the calendar.. we just want the calendar to auto-accept invites as long as there is no conflict.
Do I still need a delegation?
I have no delegation set. I did not set that as I am not looking for a specific person to manage the calendar.. we just want the calendar to auto-accept invites as long as there is no conflict.
Do I still need a delegation?
No you should not then.
Have you checked the queue to see if any emails from that resource mailbox are stuck there? Sometimes moving them to a new database and moving them back will free up stuck emails on room mailboxes.
Also make sure you have moved the arbitration mailbox to the new 2013 server also.
Have you checked the queue to see if any emails from that resource mailbox are stuck there? Sometimes moving them to a new database and moving them back will free up stuck emails on room mailboxes.
Also make sure you have moved the arbitration mailbox to the new 2013 server also.
Also check Direct Booking in Outlook
Go to tools
options
calendar options
resource scheduling
disable automatic accept
Go to tools
options
calendar options
resource scheduling
disable automatic accept
ASKER
There are no emails in the queue.
Wouldn't disabling auto-accept prevent the item from being accepted and put onto the calendar?
Wouldn't disabling auto-accept prevent the item from being accepted and put onto the calendar?
You would think it would work that way but I believe if you have that enabled then it doesn't do anything.
There is an issue with Direct booking and the auto accept on Exchange 2013.
Run this command and make sure the AutomateProcessing value is set to Autoaccept
Get-CalendarProcessing –id <Room id> |FL
There is an issue with Direct booking and the auto accept on Exchange 2013.
Run this command and make sure the AutomateProcessing value is set to Autoaccept
Get-CalendarProcessing –id <Room id> |FL
ASKER
It is set to AutoAccept.
As I mentioned, the calendar invites ARE accepted and placed on the Resource calendar. But the confirmation email is not sent to the meeting organizer.
Just checked another client's Exch13 I migrated too a few weeks ago and a new Room MB at default settings auto-sends a confirmation when the invite is accepted.
As I mentioned, the calendar invites ARE accepted and placed on the Resource calendar. But the confirmation email is not sent to the meeting organizer.
Just checked another client's Exch13 I migrated too a few weeks ago and a new Room MB at default settings auto-sends a confirmation when the invite is accepted.
The only other thing I could think of is the mailbox is full or corrupted. Do you have another database you can move it to? Or check the limits on it?
ASKER
The behavior seems to be this way for ALL resources mailboxes in this environment. I even created a new one with default settings and it did NOT send a confirmation email.
This makes me wonder if it is a global setting somewhere?
This makes me wonder if it is a global setting somewhere?
ASKER
Currently running on CU4/Sp1.
ASKER
It looks like it isn't properly processing Free/Busy. It auto-accepts everything.. regardless of whether or not there is a conflict.
ASKER
testconnectivity.microsoft
Get-WebServicesVirtualDire
Get-WebServicesVirtualDire
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ASKER
MS support provided the only answer.
Only the meeting organizer would get a accepted invite I believe.
Included a snip to show you were to set that.
Exchange.PNG