Exchange Message Tracking is not working

Posted on 2014-07-15
Last Modified: 2014-07-15
Enable Message TrackingMessage Tracking CenterMessage Log FolderHi,
  I have exchange 2003/SBS2003 and just enabled "Message Tracking", but I can't still track messages (when I typed local sender and recipient names)  and I don't see any file in the folder where the log file is supposed to be created.
  Do I have restart Exchange Store in Services.msc?

Question by:sglee
    LVL 3

    Accepted Solution

    Could be a rights issue, Try giving everyone access to that directory to see if it is indeed the problem. Make sure to remove access after your testing.

    Author Comment

    There are two users with full permission:  administrator and domain users.
    If that was not enough, I just added "Everyone" and let's see if that does the trick.

    Author Comment

    Message Log
    That was it. After adding "Everyone" with full permission, I see the log in the folder.
    Apparently Domain Users are NOT good enough.

    Thanks for your help.
    LVL 3

    Expert Comment

    Glad to help. Most likely you will need to add the user you use to start up the transport service. Should be one of those.

    Featured Post

    Do email signature updates give you a headache?

    Do you feel like all of your time is spent managing email signatures? Too busy to visit every user’s desk to make updates? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today!

    Join & Write a Comment

    Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
    Set OWA language and time zone in Exchange for individuals, all users or per database.
    To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
    This video discusses moving either the default database or any database to a new volume.

    728 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    21 Experts available now in Live!

    Get 1:1 Help Now