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DELL Laptop -- Thermal Critical temperature shutdown

Hello Dear Experts,

I am in need to cool down my laptop's processor it seems. I am getting my laptop shutdown when it over heats.

There is an attach picture of the diagnostic result saying "Thermal Critical temperature shutdown".

I am not getting any particular error number just that message. I am wondering what can I do?

I have called DELL and we'll see how it goes. Mean time maybe I can get a solution from here.

I was wondering if some kind of cooling paste might help me.

Thanks!
dellthermal.jpeg
DELL2.jpeg
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rindi
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Yes! I think that you are right about the dust. Will do when I get back home and let you know.
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I thank you all three very much.