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PowerPoint picture placeholders exhibiting erratic behavior

Posted on 2014-07-15
Medium Priority
Last Modified: 2014-07-15
Our corporate PowerPoint template makes extensive use of picture placeholders.  Someone came to me with the attached slides and the complaint that after placing pictures and saving the file, the next time they open it, the pictures are not visible or have changed positions seemingly at random.

The missing pictures are in fact hidden behind other pictures, in the case of the second slide all three are in that first position.  First thing I tried was right click, Reset Slide.  That causes the pictures to jump into the three positions, but when you save and re-open, they are stacked again.   When I reset the first slide, I'm seeing the three images, but also the placeholder with "click icon to add picture" in one case on top of the picture, which I've never seen.

Is the problem the fact that the placeholders are overlapping on the slide, so PowerPoint can't keep them straight?    When I recreated this same layout in a fresh presentation, it behaves fine.  Is this file somehow corrupt?  Or are picture placeholders just unreliable?   Any suggestions for a workaround or fix?

Question by:Bryce Bassett
LVL 25

Accepted Solution

Echo_S earned 2000 total points
ID: 40198032
I have seen this happen before, but not quite to the extent of the issues you're seeing. I've also not seen it happen when you close and reopen a file. But I have seen it happen when you hit RESET, and I've seen it with text placeholders as well as with picture placeholders, and I've even seen it happen before the template hits the wild.

I believe it's got to do with the idx setting in the XML. In the case of your file, the picture placeholders all have the same IDX value (19). I think this is confusing PowerPoint and causing it to reapply the settings from the first picture placeholder with IDX value 19 -- which is why they all end up stacked on top of each other. (In one of the problem files I saw, the idx value kept switching -- it was the most bizarre thing, and I think it was actually a bug.)

If you create a new layout with new placeholders, as you discovered, it behaves as you'd expect.

I think something's happened to this layout -- actually, to these placeholders -- to make them corrupt, but I can't tell you what that is. I'd imagine the placeholder was copied from another file, but I don't think that completely explains it. (Looks like your problem placeholder(s) have UK English attached to them, whereas the rest of your file uses US English in case that gives you a hint. The fact that the layout is named 3 columns with pictures is a bit suspect as well.) I sometimes wonder if some versions of PowerPoint have more problems with these things than later versions. (PowerPoint 2007 comes to mind, but I've no concrete evidence for why that would be a problem in this particular situation.)

I'd probably recreate the layout with new picture placeholders and send the person a new template. Have the user create the slide in the new template and paste it into their existing deck. They may need to choose "keep source formatting" when they paste the new slide, otherwise the old layout may take over.

Or you can always edit the XML and change the IDX values on the picture placeholders so they're not all the same. But the repeated IDX value does seem to be the problem. I can repro it by creating a new layout then going into the XML and giving the three circular placeholders the same IDX value. When I do that, they end up on top of each other every time I close and reopen the file.

Author Closing Comment

by:Bryce Bassett
ID: 40198481
Thanks.  I see what you mean about the duplicate idx numbers.  That must be what's causing it.

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