Stand alone windows 7 Microsoft Backup failing
Posted on 2014-07-16
We have a single windows V7 64 bit workstation running Microsoft Backup to an external USB hard drive.
We are now getting problems with this running and the backup fails to complete.
When I look in the event log I see errors which indicate that it cannot find the file webcachev01.dat, and when I navigate to it, sure enough it is not there.
The workstation seems to work OK in every other respect, just not backing up.
We see :-
Event ID 476
taskhost (2796) WebCacheLocal: The database page read from the file "C:\Users\diane2\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" at offset 12255232 (0x0000000000bb0000) (database page 373 (0x175)) for 32768 (0x00008000) bytes failed verification because it contains no page data. The read operation will fail with error -1019 (0xfffffc05). If this condition persists then please restore the database from a previous backup. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
Event ID 4104
The backup was not successful. The error is: "C:\Users\diane\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" The system cannot find the file specified. (0x80070002).
Can anyone suggest a solution.