Unable to rename pdf files on shared network drive

Posted on 2014-07-16
Last Modified: 2014-07-16
One of my users is unable to rename pdf files on our shared network drive.  She can rename files of any other type on the drive but gets "Access Denied" if she tries renaming a pdf file.  Any idea what is causing the issue?  Her coworkers can rename pdf files without issue and they have the same access rights to the files.

Question by:jmerulla
    LVL 5

    Accepted Solution

    Does the user have the 'preview pane' enabled in explorer which shows a picture of the document she's looking at?  If so, try disabling that feature.
    LVL 2

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