Excel Gridlines Printing

I have a user that needs to print the grid lines on an Excel 2013 spreadsheet. The lines do actually print but they print as a series of dots rather than a solid black line. We need to change this to be the solid black line setup. Where would I make this change in Excel 2013?
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I suspect the problem is that the lines are very thin (1 pixel) and they are not black but grey. To print grey, a printer has to mix black (a dot on the page) with white (no dot). This can produce the problem you have. There may be a setting in the printer driver that tells it to print black and white only (no grey). In that case the lines will print as either black or white, depending on how dark the grey is. Not many printers have that setting though.

Alternatively you can tell Excel to print borders to the cells, in which case you can specify the line thickness as well as the colour. In your case I would suggest the thinnest line, and solid black.

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