Printer not picking up defaults
Posted on 2014-07-16
** EDIT ** OK - so this problem has been posted for several days now and not had any response **
So the first problem seems to have been resolved.
The problem I still have is that the new printers don't seem to be picking up the defaults from the server version.
Anyone got any thoughts about why this might be or how to troubleshoot it? Detail in the original post which is appended.
We are trying to roll out some new printers using GPP and are having various problems.
We are rolling the printers out (and removing the old ones) via GPP:-
User Configuration, Preferences, Control Panel Settings, Printers
Two printers are being retired and two new ones are being rolled out. Someone else had used GPP to roll out the new printers with the name "TEST <LOCATION>". These were installed OK.
Now I want to rename the original ones "PRINTER (OLD)" and rename the new ones from "TEST <LOCATION>" to "<LOCATION>".
I tried doing this originally with the REPLACE option in GPP.
We have had problems in other offices where the GPP has taken an age to kick in despite GPUPDATE /FORCE and reboots but in the end it normally takes effect.
In this scenario, however, I ended up with only two of the four printers having changed, and the other two staying the same.
I then left it for a few days in case it was a timing issue. However, the rest of the changes didn't work. Now I have put in 4 DELETE commands for all of the IP addresses and 4 CREATE commands. I did this 6 hours ago and nothing has changed so far. I have put them right at the top of the priority order. (DELETE before CREATE!)
I don't know if I am doing something wrong, but I don't believe so. I have checked Event Log and can't see anything Group Policy related. Clients are Windows 7 Enterprise SP1 & Windows 8 (not sure the specifics). There are separate group policies for both OS's.
I have tried RSOP.MSC but this doesn't seem to show GPP items, only GPO. I don't know if there is something similar for GPP?
The second problem is that the printing properties have been configured on the server copy of the printer, yet when the GPP version HAS appeared, it does not have those Printing Preferences that have been configured on the server.
I would appreciate any guidance you have on either of these issues. It is the first time I have done this using GPP and Server 2012. We used to just use a VB Script! Those were happier times..... ;)