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Update from Ubuntu 13.10 to 14.04 fails due to fetch error

Posted on 2014-07-16
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Last Modified: 2014-08-26
The update goes well until it wants to fetch this file:

Failed to fetch http://us.archive.ubuntu.com/ubuntu/pool/main/x/xserver-xorg-video-vmware/xserver-xorg-video-vmware_13.0.2-2ubuntu1_amd64.deb Connection failed [IP: 91.189.91.13 80]

Any work-arounds?

I checked this on two servers and both have the same error.

Help. Thanks.
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Question by:zettler92656
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Assisted Solution

by:Gerwin Jansen, EE MVE
Gerwin Jansen, EE MVE earned 2000 total points
ID: 40200460
I can get that file just fine, can you browse to the location where it is stored?

http://91.189.91.13/ubuntu/pool/main/x/xserver-xorg-video-vmware/

If you can't it's probably just a (temporary) connection issue on your side.
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Author Comment

by:zettler92656
ID: 40200604
I can browse this folder. Unfortunately, no connection issue. The server sits on a nice multi-redundant fiber connection and pipe data by the Gigabyte. Still the same issue.
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Expert Comment

by:Gerwin Jansen, EE MVE
ID: 40200645
Strange. Did you try and select another mirror or comment out the .us mirror(s) from /etc/apt/sources.list ?
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Author Comment

by:zettler92656
ID: 40200781
Hi @Gerwin, still the same issues. Tried two different mirrors.

Do you know, if it is possible to download the update to a DVD and use that as a source?
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by:Gerwin Jansen, EE MVE
ID: 40203198
>> Do you know, if it is possible to download the update to a DVD and use that as a source?
I don't - I've done updates online until now. Booting from the 14.04 DVD (install option) should give you the upgrade option. I cannot try this for you atm, but if you do, be sure to create a full backup of your existing system (as a precaution).
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Expert Comment

by:gheist
ID: 40205504
If upgrade fails in fetch phase no software was changend and you can just try again.
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Accepted Solution

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zettler92656 earned 0 total points
ID: 40233033
I figured out the issue. Our firewall was blocking it
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Author Comment

by:zettler92656
ID: 40233068
I've requested that this question be closed as follows:

Accepted answer: 0 points for zettler92656's comment #a40233033

for the following reason:

Stupid mistake on my side
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LVL 38

Expert Comment

by:Gerwin Jansen, EE MVE
ID: 40233058
Firewall is a connection issue like I suggested ;) Happy upgrading!
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LVL 62

Expert Comment

by:gheist
ID: 40233069
Since you confirmed http:#a40200460 is a solution i dont understand why you dont accept it?
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