?
Solved

Accented characters appear as ˋˋˋe instead of è

Posted on 2014-07-16
6
Medium Priority
?
148 Views
Last Modified: 2014-07-22
My client can no longer use the accented characters on her keyboard.  They appear as ˋˋˋe instead of è, this is the same for all types of accented characters, such as ˋˋˋa instead of à.
I have removed the French Canada keyboard and replaced with the French Multilingual, which worked, but the user does not know where the keys are located on the keyboard, so I need to put back the French Canada keyboard to work normally.
Also, I have tried to use the ascii code for the à which appears to be ALT+224 but I get the character from ALT+229 (å)
Any ideas on how to repair this issue?
Thanks
Jeannie
0
Comment
Question by:data-informatique
  • 4
  • 2
6 Comments
 
LVL 50

Expert Comment

by:jcimarron
ID: 40200624
data-informatique
If you use the Character Map (charmap.exe) that comes with Windows Alt+0224 should give you à.  It does for me.
0
 

Author Comment

by:data-informatique
ID: 40200635
The problem is that we wish for the actual keyboard keys to give us the usual accented characters as mapped in the French Canada keyboard layout.
For example, the on the keyboard, the key marked with the question mark next to Shift should give é and the key marked with the apostrophe next to enter should give the è (the accent is separate from the letter)
I am running various spyware and virus scans as I have read that this may be caused by a virus.  I will post the results when I have them
Thanks
Jeannie
0
 

Author Comment

by:data-informatique
ID: 40201736
I ran 4 different scans and now instead of three accents and a characters, I have two (ˋˋe)
Any suggestions would be greatly appreciated
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Accepted Solution

by:
data-informatique earned 0 total points
ID: 40203415
I finally did a system restore to a date before yesterday and all is back to normal
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 40203420
data-informatique --
Thanks for telling us the fix.
0
 

Author Closing Comment

by:data-informatique
ID: 40211035
No one else posted any helpful comments
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
There are many software programs on offer that will claim to magically speed up your computer. The best advice I can give you is to avoid them like the plague, because they will often cause far more problems than they solve. Try some of these "do it…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question