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after changing paper type, each page pauses to confirm change

Hello,

In a hurry and am ready to smash this printer...lol, the printer has been printing fine, actually prints fine--except now the toner does not fuse 100% onto the paper...it's fusing about 80%?

I contacted HP and they said to change the paper type from "normal" to "Preprinted" which solved the problem.

But...now, every page that prints out pauses to confirm the paper type.

I'm aware that the paper type on the computer/server needs to match this paper type, but my question is:

How do I get the paper to stop pausing on each page after changing the paper type from "normal" to "preprinted".

Even when doing printer console print tests, changing the paper type from normal to any other choice, the LED readout on the printer prompts to confirm the paper type?

For example, I scroll though the printer LED readouts selecting different printer reports to print such as printer status, printer usage, network config etc...then for each page I get prompted to confirm the paper type choice change from normal--when the paper type is set to normal, everything prints without stopping first.

Thanks, if you have any info on this.
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Rob Hutchinson
Asked:
Rob Hutchinson
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1 Solution
 
hdhondtCommented:
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Rob HutchinsonDesktop SupportAuthor Commented:
The problem is not how to change the paper type.

The problem is how to get the printer to stop pausing for each page--after the paper type has been changed from:
"Any" or "plain" to any other paper type like "preprinted"

You can see the attached printscreen
C--Intel-papertype.jpg
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hdhondtCommented:
I assumed you changed the paper type in the driver. In order for things to work smoothly you should change it both in the driver and on the printer. Do you select the same paper type in the driver?
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Rob HutchinsonDesktop SupportAuthor Commented:
yep, figure that part...print queue is on a unix server and the admins don't want to change the driver without a lot testing first.

Excluding even considering printing via a remote source, from the printer console just to tell the printer to print all the printer config pages...the printer prints one page after another just fine....now here's the catch...if I change the paper type from "All" or "normal" to a paper type like "preprinted": these changes are made only on the printer...not even trouble shooting network printing yet...just testing printing using the printer console.
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Rob HutchinsonDesktop SupportAuthor Commented:
continued...
so when the paper type is changed to "preprinted"...then the stupid printer stops at each page asking me to confirm that I want to print each page....hits head with hammer. ..lol
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hdhondtCommented:
print queue is on a unix server
In that case all bets are off, as it depends on just where the paper type is set.

If the driver requests plain paper but the printer is set to something else (or vice versa) then the printer will indeed check for every print job. Depending on how your printing is organised, your job may be sent as 1 printjob, or as a separate printjob for every page - it depends on the application. If the unix server is just a server, then it should not change the paper type. If the job gets modified there, then anything can happen.

I was thinking you had a simple Windows setup. With unix everything changes. I really need to know how your printing is organised: where the job comes from (application and O/S), where the printer settings are made, and how the job gets to the printer.
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Rob HutchinsonDesktop SupportAuthor Commented:
Thx for the info, a lot of that I understand already; but( trying to not sound like a jerk in my responses as I do appreciate the input =))

Let's imagine that the printer is on a desk not attached to any network cable. Let's imagine that no one wants to print remotely, but someone needs to print a bunch of printer test pages multiple times via the printer console buttons.

How can I get the test prints to print out without stopping on each page when the paper type is changed from normal type to preprinted paper type?

I realize that this is an easy thing to control via the printer driver when printing remotely via the network print queue...or even configurable via a local computer attached via USB...but I want to know if the actual printer hardware offers some type of "kill the confirmation" that the paper type has been changed.
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hdhondtCommented:
If you are printing internal pages (config page, test print, etc) then the paper settings on the printer's control panel will take effect, and it should not ask confirmation.

If it asks confirmation for these kind of pages then something is wrong and I would suggest a factory reset to set the printer back to its default settings. Then set up the paper type again and you should be good.
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Rob HutchinsonDesktop SupportAuthor Commented:
Maybe,  you're right...but we have more of these printers here used for just normal Windows server printing so let me test these too.

I'll try test prints after selecting preprinted an normal paper types.
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Rob HutchinsonDesktop SupportAuthor Commented:
Well...super busy at work until today plus this problem no longer became a priority as they found another printer to use--but, I did test another almost identical printer today, and when doing printer console test prints, the pages did not pause at each page. I compared the other printer to the one pausing on each page, and made one small change although can't test the printer as it's in a locked room =/

Will keep an eye out for the accountants who print to that printer and let you know if they show up so I can test it.

The original printer was a HP LaserJet 600 M601
The other printer was a HP LaserJet 600 M602
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Rob HutchinsonDesktop SupportAuthor Commented:
The problem printer is locked in the check printing room so no way to test the change, but I'd have to assume that a factory reset would fix the problem since another almost identical printer does not have the same problem so giving you the points.

Thx for your help,

WiReD
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