Yammer - External Users

I have been tasked with setting up actually something like Experts Exchange but for non-technical issues. So much like a forum where the users can subscribe to questions and submit answers, etc.

I wanted to know first off if Yammer through Office 365 E3 subscription could do this, and secondly if it will work with external users outside of our domain.

Peter WilsonITAsked:
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"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Blue Street TechLast KnightCommented:
Hi Peter,

E3 does provide you with Yammer Enterprise and Yammer Enterprise does work with external users outside your domain. They are considered to be a separate network. You have complete control about who talks with who via built-in security contexting.

Does setting up external networks require us to purchase seats for network members outside our domain?
No. External network users are not counted as part of your Yammer Enterprise licensing obligation. -- https://about.yammer.com/pricing/

See this for more on external networks: https://about.yammer.com/yammer-blog/communities-overview/

Let me know how it goes!

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Joe Winograd, Fellow&MVEDeveloperCommented:
Hi Peter,
I can't answer your question about Yammer, but if you're interested in possible solutions besides Yammer, I was on an EE thread recently, Looking for a website or web-based app which enables back-and-forth dialog posts regarding multiple issues, where this requirement was discussed. My suggestion was the Web Forum and Q&A Forum flavors of Google Sites, while the Accepted Solution was Basecamp. Other suggestions were Asana and Redbooth (formerly Teambox). Check out the details at the link above. Regards, Joe
Peter WilsonITAuthor Commented:
I'm really looking for EE's platform but not for tech issues. I need the exact same platform where users can post questions and other users can post comments essentially answering them, but I also need the ability to have awarded answers so when someone search for a previously answered question they actually find the acknowledged answer. Users need the ability to "follow" a question too much like EE.

Will your solution do those things?
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Joe Winograd, Fellow&MVEDeveloperCommented:
I don't know if any of them will satisfy all of your requirements. Here's a link to a document that describes the Google Groups Question and Answer Forum:

Here's a link to a document that describes the Google Groups Web Forum:

Another idea is phpBB, an extremely popular bulletin board system:

With some effort, it can almost surely do what you want. Here's a link to some showcase sites that use it (many are not about tech issues):

One more idea is Question2Answer:

Note that it has a Badges Plugin and a Comment Voting Plugin (EE-like features):

Here's a link to some showcase sites that use it (again, not all are about tech issues):

Regards, Joe
Peter WilsonITAuthor Commented:
Thank you. We ended up going with Yammer. It's included in our subscription, works great, easy to deploy and manage and no dev is needed.

Question2answer is a nice alternative but then requires programming, site hosting, etc. and management can't be done by an average user where in Yammer it can.

Thanks again.
Joe Winograd, Fellow&MVEDeveloperCommented:
You're welcome. Happy to help. Sounds as if Yammer is the right tool for you! Regards, Joe
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