HP Laptop loses wireles gateway connection
Posted on 2014-07-17
I have an HP TouchSmart Envy laptop. I'm mostly connected to the Internet via its built-in wi fi card. Very frequently, I lose the Internet connection. What I've learned to do is use the troubleshooting process to get reconnected. In that process, I see that the pc has lost its connection to the gateway and eventually the "wi fi 2" card is reset. Usually, but not always, it works again.
I've seen posts on an HP forum that indicates many others have had this problem and some have found a solution. But none of the solutions are visible.
My question is, if I can do something to avoid this problem with the hardware I have and if so, what? Secondly, would I be better getting some 3rd party USB wi fi card? If so, could you give me an example of a brand and model. Thanks.