failed connection to our web host portal and e-mail host
Posted on 2014-07-17
We have a small network with around 5 users.
Our network is connected to the internet via a Draytek router. The internet connection seems to work fine, however, we cannot log in to web host portal, or send and receive e-mail using outlook.
I can connect to our web host when I am away from the office and also via my mobile phone, but whenever anything is connected to our local business network, we have the same problem, no connection.
Our workstations run Windows V7 64 bit, and we also have AVG installed and updated.
We did notice some viruses cropping up, which were removed, and we did have quite a lot of malware, which was also removed, However, I brought in a completely clean laptop which works fine everywhere else, but as soon as it connects to our wifi, the connection problem appears.
Can anyone help in resolving this issue.