Problems switching wireless networks
Posted on 2014-07-17
I am having a strange problem. I have techs on the road using mobile hotspots for internet access. When they are done for the day, they are suppose to come to the shop, connect to our internal wifi and transfer any data they may have back to the shop through our software.
This is what happens:
There are two Wifi Networks:
VerizonWiFi - the mobile hotspot network
OfficeWifi - the wifi at the Office
Tech connects to VerizonWifi and gets:
Everything is as it should be
when he gets back to the office, he switches to connect to the OfficeWifi but gets this:
The gateway is incorrect and should be 192.168.2.1
If I open a command prompt and do an ipconfig /release and then a renew, then the Gateway changes to 192.168.2.1 like it should be and everything works again.
It does the same thing if I start connected to the OfficeWifi then switch to the VerizonWifi.
It is doing this on most but not all laptops
These are all brand new W7 Pro laptops that were setup identically.
I didn't have one on me, but I will be trying a usb WiFi adapter in the next day or two to hopefully rule out any strange issue there may be with the type of wireless adapter installed in the laptop.
Any other suggestions on what to try?