What are some high level questions to ask a Colo vendor pertaining to DRP (Disaster Recovery Planning)?

Posted on 2014-07-17
Last Modified: 2014-08-03
We are shopping around for a facility to house our Data Center (Colo). I'm sure which ever facility we select will also offer a DRP solution, and that is something we want to implement. Since this is my first lead role in planning a DRP, I will be meeting with the vendor in which I'm sure they will try to sell to me to win the bid.

I want to ask some very high level questions about DRP and what they have to offer and how it will benefit my company. What high level questions should I ask? We are a small company of 200 users. We have two rack space for our servers/network devices/Storage, etc. The service we provide is background checks.
Question by:freebeee01
    1 Comment
    LVL 9

    Accepted Solution

    They won't be able to help you much with disaster recovery for your data, since all they are selling is rack space.  However, you should be asking about redundancies for the following systems:

    Flood/earthquate prevention

    In particular, data redundancy is important.  A good colo will have multiple ISPs with multiple different physical layouts.  Really good colos have direct fiber to a remote facility to take advantage of data connections there (and vice versa).  The physical layout piece is important, because if some drunk driver crashes into the side of the building where all the internet connections come in, or some errant backhoe takes down the pole with all the cables on it, whelp, now you don't have connection, no matter how many "redundancies" they told you they have.

    Some colos also offer VM redundancy or data backup, or some other cool features.  These may or may not be of use to you.  Also, if they have remote facilities, you may want to take advantage of that to install redundant systems there for fallover capability in the event that the worst-case happens and the data center is completely cut off.

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