Outlook 2011 for Mac keeps corrupting
Posted on 2014-07-18
I have a client running Outlook 2011 for Mac OS X Mavericks.
The account is set up as POP. There's a lot of email, about 26GB in total (lots of attachments).
Every couple of days, one of the following happens:
1. The Outlook splash screen appears for about 1 to 2 seconds, then closes; nothing else shows up.
2. Outlook states that the identity has to be rebuilt. The rebuild takes 2 seconds, and nothing is there afterwords.
3. Outlook starts normally but the account is completely empty.
Scenario 1 is the most common.
Using the database utility, I locate the main identity (usually just a few MB in size). I click through the various (several) backed up identities and find the one that is >26 GB, and I right click it and set it as main identity. I then rebuild this (takes around 45 mins to an hour), and it runs fine. It properly downloads the emails missing since the last backup of the identity, and we're good to go.
Then a couple of days later it all happens again.
Lots of free space on the drive (couple of hundred free GB)
Any chance I've hit a practical maximum for database size? Outlook isn't reporting that it has an issue with it. In fact, I think another user there has over 60GB of email.
Anyone experienced this?