Link to home
Start Free TrialLog in
Avatar of NEMC
NEMC

asked on

Exchange 2010 Out of Office

Migrated from Exchange 2003 to Exchange 2010 and it broke OOO.

"Your Automatic reply settings cannot be displayed because the server is currently unavailable.  Try again later."

I've read and tried some of the many solutions on the web and it hasn't fixed the issue.  

I believe one of the problems is that this client's Active Directory domain name is different than their production EMail domain. (abc.com vs. def.com), and the client does not own the public domain for their internal domain name and therefore cannot obtain a third party SSL certificate.  We are using a selfsigned certificate.
Avatar of NEMC
NEMC

ASKER

OOO works correctly when configuring via OWA.
SOLUTION
Avatar of Adam Farage
Adam Farage
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of NEMC

ASKER

Adam, thanks for the response.

If I just use Autodiscover and disable both Guesssmart options, it fails with:

Autoconfiguration was unable to determine your settings!

If I enable Guesssmart, it comes back with SMTP information and the correct external URL only.
SOLUTION
Avatar of Rajitha Chimmani
Rajitha Chimmani
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of NEMC

ASKER

Client did not want to deal with the Microsoft solution and is going to live with use OWA to set OOO.

Thanks to everyone who responded.
Avatar of NEMC

ASKER

Microsoft provided a valid workaround, but client did not want to incur the client side changes.