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Having issues transferring WLM files to new computer from dead computer

Posted on 2014-07-18
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Last Modified: 2014-10-19
Having issues transferring WLM files to new computer from dead computer.  I've done this before but nothing seems to be working.

I have access and backed up the app folder to an external hd which is connected to the new computer.  It brought over some emails that were not on the Comcast server but not all his history.  Also having issue getting his contact to show up.  I believe it is simply not looking where it needs to.

Your assistance will be greatly appreciated,
Mags
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Question by:Mags
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11 Comments
 

Author Comment

by:Mags
ID: 40205399
Okay I transferred his contacts from his old contact folder to the new one and it appears the contact issue has been resolved.
0
 

Author Comment

by:Mags
ID: 40221475
Still having issues with accessing all his email history.  I do have his WLM folder.  Any suggestions?
Thanks a million,
Mags
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LVL 97

Accepted Solution

by:
Experienced Member earned 2000 total points
ID: 40293915
Windows Live Mail email files should be in:

c:\users\username\appdata\local\microsoft\windows live mail

The main message store is in that folder and there are other folders there to look at.

I would be inclined to move the whole main folder (although I have not yet had need to). You could also park the folder on a USB key for safe keeping until all is well.
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Author Comment

by:Mags
ID: 40293940
I believe I already did that but I will double check, it's been a while since I worked on his computer.  All his folders came over but I was missing some email history.  Thank you for responding!
Mags
0
 

Author Comment

by:Mags
ID: 40308908
I did do it that way but I am going to do it again just in case it didn't bring everything over correctly.  I will let you know.
0
 
LVL 97

Expert Comment

by:Experienced Member
ID: 40308965
Thanks for the update and please keep us posted.
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Author Comment

by:Mags
ID: 40326467
Sorry for the delay...my Mom passed away and I am in Arizona putting her house on the market.  Things have been very busy and will get back to this asap.  Thank you for your understanding.
Mags
0
 
LVL 97

Expert Comment

by:Experienced Member
ID: 40326734
I offer you my condolences and in this circumstance, there is no need to rush back here.
0
 

Author Comment

by:Mags
ID: 40355685
My client is out of town...I am hoping to have this resolved within the week.
Thank you!
Mags
0
 

Author Closing Comment

by:Mags
ID: 40390728
Great suggestion.  No longer concerned about his WLM...going over to Gmail.
Thank you for your assistance.
Mags
0
 
LVL 97

Expert Comment

by:Experienced Member
ID: 40390746
@MagsMcKinley14  - Thanks for the update and I was happy to help.
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