Solved

Process W3WP.EXE hogging memory

Posted on 2014-07-19
2
266 Views
Last Modified: 2014-09-19
We have a Windows 2K8 R2 server with Exchange 2010 SP1 that has been running for about a year now.  The server has 16GB of memory and ample hard disk space.  The IIS worker process has suddenly been causing low memory conditions.  The "w3wp.exe" process in one instance is using over 1GB of memory.  Have to periodically reboot.  
Will moving to SP3 resolve this condition?  Have been somewhat apprehensive about installing.   Do not want to break Exchange at this point.

Appreciate any input!
0
Comment
Question by:Webcc
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 31

Accepted Solution

by:
Frosty555 earned 500 total points
ID: 40206508
w3wp.exe consuming 1GB of memory sounds pretty typical to me, even on the low side. IIS is used heavily in the communication between Exchange Server and Outlook, so this doesn't seem out of the ordinary to me.

Where is your other 15GB of memory going to?

Exchange Server will automatically consume all of the available memory on the server for caching so it is normal to see the server almost entirely out of memory - Exchange will relinquish the memory if another process needs it down the road. If you're not having performance issues there probably isn't much to worry about.
0
 

Author Comment

by:Webcc
ID: 40216455
Well the server crashed a couple of times and according to the logs it ran out of memory to continue processing.  The "Store.exe" process is using around 2G, but I think that's normal.  Did see a KB relating to this, but it seems to be with SP2 and we are still on SP1.  It has been stable since I posted this, Should I patch Exchange with SP3?
0

Featured Post

SharePoint Admin?

Enable Your Employees To Focus On The Core With Intuitive Onscreen Guidance That is With You At The Moment of Need.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question