Cannot get email alerts from LSI MSM into Exchange 2010

Ever since upgraded from Exchange 2003 (SBS) to Exchange 2010 (SBS) I cannot get the LSI MegaRaid System Manager to send any email alerts.
This happens with 2 LSI controllers and one Intel (LSI).
I have tried every combination of server entries and user entries but nothing works.
LSI support offers no help.
I would assume I have to either modify my LSI settings or make the Exchange server accept.
How can I configure the Exchange server to authenticate these messages ad LSI offers no real configurable options?
Other devices work APC, Backup API, etc but not LSI.
I need to know if an array degrades primarily.
Is there any way to find out from Exchange (logs, etc) why it is not accepting these requests?
smschulzIT Asked:
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cpmcomputersCommented:
Have you tried adding an exchange receive connector for the ip's of the servers and marking them as "externally secured" ?
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smschulzIT Author Commented:
Have not done anything with receive connectors but will try.
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cpmcomputersCommented:
Assuming your device is generating and sending an email correctly it will fail due to a lack of authentication in exchange2010 ( was different is 2003)

By adding a receive connector specifically for the internal ip of the sending device and setting the authentication to " externally secured" effectively will allow the server to receive and process the email
(The same technique is often used to allow applications and printer/scanning devices to send mail)
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smschulzIT Author Commented:
Will that mean that other applications on the same IP (apc, backup software, etc. ) will need to be reconfigured?
If so would adding an additional IP to the same interface be any benefit?
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cpmcomputersCommented:
They should not be affected
Try a test connector first ( you can always remove it later) in case this does not provide you with a resolution

An additional IP maybe of benefit to restrict the connectors use at a later stage
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smschulzIT Author Commented:
I was able to get one additional aps device to work using this method.
However, my raid card (LSI) would send the message but report in the utility that it couldn't???
Additionally, the IP for the raid utility is my hyper-v host.
Is this a security concern?
At least I  am moving forward.
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cpmcomputersCommented:
Not familiar with HyperV Sorry

There may be another expert who could advise here - (  you may need to repost)
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smschulzIT Author Commented:
Not really hyper-v related, I was just concerned that by adding this server (IP) that security could be an issue.
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