Our OWA stopped working 48 hours ago and we have been trying to trouble-shoot it since. There were no changes to the environment, no Windows Updates were run through. The environment has been running without error for the past 9 months.
All of sudden our OWA has stopped working.
Our users come to the login page and once they log in, they get the error
something went wrong
Sorry, we can't get that information right now. Please try again later. If the problem continues, contact your helpdesk.
Want to be able to use your email when you're offline?
Next time you are connected:
1. At the top of Outlook Web App, next to your name, click Settings
2. Click Offline settings and turn on offline access
3. That's it! You'll never see this message again.
refresh the page
We are running 2 * Exchange 2013 Servers CU2 Build 712.24 and one Exchange 2010 (Build 123.4) for Edge Transport purposes. We have rebuilt the Virtual Directories, removed the Canary AD entries, just about everything we have been able to ascertain from the web, none of which has worked for us.
What's further puzzling is we are able to access the ECP/ EAC without error (and it logs through the OWA.auth).
Any help or insight would be much appreciated.