Link to home
Start Free TrialLog in
Avatar of RapidityAU
RapidityAU

asked on

outgoing mail problem

I have just relocated my email server to another location and have another isp. I have changed my MX records to point to the new IP and I am now receiving email but on some address that I send to I receive the below error in outlook as a return incomming email, more or less immediately after sending.

-----------------------------------------------------------------------------------------------------
Sent by Microsoft Exchange Server 2007

Diagnostic information for administrators:

Generating server: eqexchsrv.xxrthquip.com.xx

office@xxstlands.com.xx
Requested #554 Transaction failed ##

Original message headers:

------------------------------------------------------------------------
Some other emails I have sent to myself at a gmail account worked fine?

I changed the mx records late Friday and it is now Monday lunchtime, does it just need more time to go through or do I have some other problem?
Avatar of RapidityAU
RapidityAU

ASKER

Here is a copy of another error while sending to a hotmail address

Delivery has failed to these recipients or distribution lists:

Phusita Charukulsint
An error occurred while trying to deliver this message to the recipient's e-mail address. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.

The following organization rejected your message: COL004-MC5F34.hotmail.com.

  _____  

Sent by Microsoft Exchange Server 2007







Diagnostic information for administrators:

Generating server: eqexchsrv.xxrthquip.com.xx

chaphuxxx@hotmail.com
COL004-MC5F34.hotmail.com #550 OU-002 (COL004-MC5F34) Unfortunately, messages from 58.174.91.167 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. ##



but if I do a check with http://www.dnsbl.info/ I get all green lights for my ip?

Are these two error's the same issue or are there two issues at work here?
SOLUTION
Avatar of ambatihp
ambatihp

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Seth Simmons
the first item above is your problem
that ip address appears on 2 black lists
Then I have the problem due to using cable, I have found out that it has a semi perminant ip. (ip can change after 24hrs of no use or power).
I have spoken with my ISP any they advise that there are no other options. Cable is all can get it cable at this address.

Is it possable to use an cloud based spam fiter to filter my incoming and outgoing email, thus also giving me a better outgoing business ip from the cloud?

Can anyone think of any other solution as this is a big problem for me.
Using a Smart Host seems to be the answer I am looking for.

Could this fix also solve my Exchange server problem? You bet. Tell your Exchange server to forward all mail to a smart host upstream, which happens to be a Bigpond mail server, and good old Telstra handles my mail for me, once again, no authentication required and basically performing an open relay service. OK, no doubt Telstra is going to claim this is all kosher because it knows who I am since I dialled the telco, and should I start spamming it can shut me down

http://en.wikipedia.org/wiki/Smarthost

anybody know how this is done?
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
not all people have a smarthost available through their ISP
quite frankly it isn't the most common thing since your issue was pretty straight-forward in terms of being blacklisted and experiencing those errors.  typically an administrator would work to resolve any blacklist problems
we don't know your environment in that much detail and would have never known that a smarthost was available through your service provider
I accepted my own comment for as the solution as it works.
The blacklist was due the to cable internet connection not having a permanent IP. Expert exchange user ambatihp had it spot on in his point 2.

quote: 2. Your IP that is given is a dynamic allocation or the ISP is not telling the world that they have given a static assignment to the business customer. Here is how you check that here (http://www.spamhaus.org/pbl/)

The ISP has listed the whole cable ip range in the blacklist and it can not be undone.