Solved

NTDS VSS Writer failed

Posted on 2014-07-21
5
3,768 Views
Last Modified: 2014-07-25
I have a server that is running MS Server 2008 R2 that is update to date on all patches.  Every other day I get the following failed VSS Writer.  All other VSS Writers are in stable states.  I am running Symantec System Recovery 2011 and that is update to as well. The backup jobs aren't failing at all.  But for some reason this VSS Writer continues to fall into a failed state.  The only way I can clear this is to reboot the server every other day.  

I have already tried reregistering the DLLs...   This is strictly a file server, it's not hosting any kind of SQL program on it.

Writer name: 'NTDS'
   Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
   Writer Instance Id: {cccafb6d-bbda-44ec-9101-e17496130f8d}
   State: [11] Failed
   Last error: Non-retryable error

Here is the only mention of this in the Event Viewer

A VSS writer has rejected an event with error 0x800423f4, The writer experienced a non-transient error.  If the backup process is retried,
the error is likely to reoccur.
. Changes that the writer made to the writer components while handling the event will not be available to the requester. Check the event log for related events from the application hosting the VSS writer.

Operation:
   PostSnapshot Event

Context:
   Execution Context: Writer
   Writer Class Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
   Writer Name: NTDS
   Writer Instance ID: {cccafb6d-bbda-44ec-9101-e17496130f8d}
   Command Line: C:\Windows\system32\lsass.exe
   Process ID: 568
0
Comment
Question by:ddsvi
  • 3
  • 2
5 Comments
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 40209860
You should be able to manually restart the Active Directory Domain Services service to sort the VSS writer issue.  As to why it keeps happening, not exactly sure.
0
 
LVL 4

Author Comment

by:ddsvi
ID: 40214503
Still trying to find possible causes/solutions, but thank you Alan for at least telling me which service to restart to avoid restarts.
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 40214897
You'e welcome ;)

Are you 100% sure the Symantec software is up-to-date?  They have a habit of releasing updates that don't get pulled down by the LiveUpdate software!

Alan
0
 
LVL 4

Author Comment

by:ddsvi
ID: 40214964
Yes, I manually tried the updating and after it connects to the server is says the software is already update to date.
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 40215191
Can you click on Help> About in Symantec software (or whatever shows the actual version number) please and post the current version.  Not saying you aren't correct, but just want to make sure :)

Thanks

Alan
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
When we purchase storage, we typically are advertised storage of 500GB, 1TB, 2TB and so on. However, when you actually install it into your computer, your 500GB HDD will actually show up as 465GB. Why? It has to do with the way people and computers…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question