Solved

Lync 2011 for Mac not access local contacts properly

Posted on 2014-07-21
3
107 Views
Last Modified: 2014-12-28
We are running into an issue with our contacts pretty consistently with our macs running lync 2011 against our 2013 lync server.

Phone numbers attached to local contacts won't display. So when a user loads a local contact in Lync there are no phone numbers listed. However when they load a contact from the Global address list the phone numbers work just fine.

Has anyone run into this? Have a fix?
We are running the latest version.
0
Comment
Question by:PerimeterIT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 7

Expert Comment

by:Satyendra Sharma
ID: 40437903
So when you say 'local contacts' you mean the contacts you manually created within your outlook?
What format are you using when entering phone number for those contacts?
0
 
LVL 1

Accepted Solution

by:
PerimeterIT earned 0 total points
ID: 40515989
The issue was the local contacts were not syncing properly in the Lync client.
This issue was resolved in the patch released only a few weeks after I posted the original question.
important to note the patch applies to the Lync Server, not the client.
0
 
LVL 1

Author Closing Comment

by:PerimeterIT
ID: 40520308
Found solution on my own
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook Free & Paid Tools
Ever wonder what it's like to get hit by ransomware? "Tom" gives you all the dirty details first-hand – and conveys the hard lessons his company learned in the aftermath.
Learn how to create and modify your own paragraph styles in Microsoft Word. This can be helpful when wanting to make consistently referenced styles throughout a document or template.
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

634 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question