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very long log-on times when not connected to domain

Posted on 2014-07-21
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Last Modified: 2016-11-23
I have a dell latitude E4440 laptop. It was brought to us for a separate issue regarding Dell Data Protection. After decrypting the hard drive and removing all encryption related software, I started noticing that the machine was not logging on to the domain when it was not connected to it. I would keep getting the "No logon server" message. After removing the device from the domain and Active Directory, as well as renaming it, I am able to get in, but it takes  very long time to logon when it was disconnected to the domain.  I clocked it at 1 minute 45 seconds. This is on a Windows 7 PC, 4GB RAM and an i5 Processor, so the machine hardware is not the issue. When the machine is connected, I can successfully logon within seconds, force group policy updates and confirm that the machine is hitting the local DC.

Any suggestions are welcome.

Thanks,
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Question by:dkurz8814
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17 Comments
 
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Expert Comment

by:mebaby333
ID: 40210267
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Author Comment

by:dkurz8814
ID: 40210273
it actually happens on several different profiles. In fact, I can log-on as a new user, let the profile get created, log off, disconnect the network cable and experience the same thing. I tried this with 4 accounts (domain admin, my own, a guest account and one user account). All can log-on fine with the cable but get the severely delayed log on without.
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Expert Comment

by:mebaby333
ID: 40210277
Altering the registry and having it recreate the profile can help or completely creating a new profile and moving the users info over.
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Author Comment

by:dkurz8814
ID: 40210299
I deleted the registry key for each user, and deleted the local copy. I then logged back in, let the profile re-create and logged back off. Problem seems to have actually gotten worse as it is taking longer (almost three minutes) for the machine to log on.
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Expert Comment

by:mebaby333
ID: 40210302
Did you try this hotfix?

http://support.microsoft.com/kb/2617858
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Expert Comment

by:mebaby333
ID: 40210306
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Author Comment

by:dkurz8814
ID: 40210307
i tried install it and it told me "the update is not applicable to my computer"..
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Expert Comment

by:mebaby333
ID: 40210315
Okay you can try to change the group policy that affects the network logon... here is an article
http://www.chrisbuchanan.ca/Blog/Lists/Posts/Post.aspx?ID=17

Not sure why it would say it didn't apply except if you already had it installed... You are running Windows 7 correct?
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Author Comment

by:dkurz8814
ID: 40210328
(KB2775511) is already installed. And yes Win 7 Pro x64
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Accepted Solution

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dkurz8814 earned 0 total points
ID: 40210342
that Group Policy thing seemed to have done it. But the problem is that this is the only machine doing this, so once it syncs back up to the DC, won't the policy be revoked?
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Expert Comment

by:mebaby333
ID: 40210349
Depends on if it conflicts with the current GPO settings... If it does not conflict then it should be fine..
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Author Comment

by:dkurz8814
ID: 40210351
As I expected, once I connected back to the domain, the default domain policy overwrote the local policy.
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Expert Comment

by:mebaby333
ID: 40210358
Can you put in a change request to attempt to circumvent the issue?
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Author Comment

by:dkurz8814
ID: 40210369
So this is a bit strange. I ran RSOP again, and even though I see the change I made in regards to the maximum wait time,  but yet the machine seems to revert to revert back to the slow log-on.

I could try and put a change request in but I would almost rather create a separate policy for this one machine since this is the only machine I am aware of that is having this issue.

In other words, even though I set the policy on the maximum wait time to zero, I am getting the same log-on times as I did before I set the policy.
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LVL 5

Expert Comment

by:mebaby333
ID: 40214252
Yeah the the server beats out local policy... sometimes if there is no conflict you are okay but not for your case.. I will see if I can find another way to deal with the issue...
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Author Comment

by:dkurz8814
ID: 40214603
I spoke with my user and explained to her the situation and she was comfortable with taking the machine as is.

I appreciate your help but the truth is I think the only solution would be to create an entirely different policy that specifies this so that the machine does not have this lag.
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Author Closing Comment

by:dkurz8814
ID: 40223702
While this solution would not directly help my situation of one single machine having slow log-ons, making the group policy change should fix it if the issue is more than a few machines.
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