Solved

Watchguard XTM 520 Log's

Posted on 2014-07-22
2
914 Views
1 Endorsement
Last Modified: 2014-07-23
We have a Watchguard XTM 520 with spamBLOCKER and Gateway AV enabled for email traffic. Is there a way to view log files associated with these services inside the web manager?
1
Comment
Question by:jvillareal78
2 Comments
 
LVL 62

Accepted Solution

by:
btan earned 500 total points
ID: 40213534
On the Firebox System Manager (FSM) Traffic Monitor tab, you see log messages from your XTM device as they occur. This include Subscription Services tab that has current Firebox or XTM device statistics about these subscription services such as the gateway AV and Spamblocker, if installed.
http://www.watchguard.com/help/docs/wsm/xtm_11/en-US/index.html#en-US/fsm/security_subscriptions_wsm.html%3FTocPath%3DMonitor%2520Your%2520Device%7CSubscription%2520Services%2520Statistics%25C2%25A0(Subscription%2520Services)%7C_____0

so far i do not see if native log type are pertaining to the details log of those services, but more of the statistic log that is mentioned above.  Ideally you should have a log server and configured to receive log e.g.  configure your Firebox or XTM device to generate log messages for events that occur at the device,

https://www.watchguard.com/help/docs/webui/xtm_11/en-US/index.html#en-US/logging/logging_to_log_server_about_web.html%3FTocPath%3DLogging%2520and%2520Notification%7C_____2
http://www.watchguard.com/help/docs/wsm/xtm_11/en-US/index.html#en-US/logging/set_up_logging_on_device_wsm.html

...  and view those log message from log server (via connect to WatchGuard WebCenter) onwards

http://www.watchguard.com/help/docs/wsm/xtm_11/en-US/index.html#cshid=en-US/logging/log_mgr_view_device_wsm.html

For example for SpamBlocker, if you want to send a log message each time spamBlocker takes an action, select the Send a log message check box for the action. If you do not want to record log messages for an action, clear this check box.

For example for Gateway AV, it can have Enable debug log messages (not really recommendation to be enabled) for diagnostic messages in times of Technical Support requesting them for troubleshooting.
0
 

Author Closing Comment

by:jvillareal78
ID: 40214621
That is what we were afraid of. Looks like we are setting up a syslog server.
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

As technology users and professionals, we’re always learning. Our universal interest in advancing our knowledge of the trade is unmatched by most industries. It’s a curiosity that makes sense, given the climate of change. Within that, there lies a…
How do we balance the user experience (UX) with reasonable security measures? It can be done, if you keep these fundamentals in mind.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

785 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question