Watching Video in Google Chrome Audio Only
Posted on 2014-07-22
I have a couple users experiencing some strange behavior watching videos using Google Chrome. On a specific internal site they have two categories of videos. It appears that category 1 play just fine but when they try to open videos from category 2 they are only getting the audio. I'm seeing this behavior with 3 users. Other users are not seeing this behavior. The video files are MP4 and they can open other video sites with no issues like youtube.com etc. Need some tips on troubleshooting this issue. Is there a way to see any errors in chrome that might point me to the cause? The systems are all running Windows 7 64 bit Pro. Thanks.