Dustin23
asked on
Office 2013 KMS host activation count is not increasing
I have a Windows Server 2008 R2 KMS host (for Windows 7 and Office 2013). I have about 60 Windows 7 desktops that utilize the KMS host for OS and Office 2013 activation. OS activation is fine, but I am having an issue with the Office 2013 activation. All these desktops are clones from a parent image, so I thought I might be having an issue with duplicate CMIDs, however, I just ran slmgr.vbs /dli on 6 different desktops (including the parent image) and ALL are showing unique IDs. If I run cscript slmgr.vbs /dlv 2E28138A-847F-42BC-9752-61 B03FFF33CD on the KMS host, I see the following:
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.
Software licensing service version: 6.1.7601.17946
Name: Office 15, KMSHostVL edition
Description: Office 15, VOLUME_KMS channel
Activation ID: 2e28138a-847f-42bc-9752-61 b03fff33cd
Application ID: 0ff1ce15-a989-479d-af46-f2 75c6370663
Extended PID: 55041-00206-234-852489-03- 1033-7601. 0000-35420 13
Installation ID: 01212100042325375610434110 3052424790 6231010800 94941475
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88342
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88343
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88345
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88344
Partial Product Key: xxxxx
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 7/22/2014 3:54:01 PM
Key Management Service is enabled on this machine
Current count: 3
Listening on Port: 1688
DNS publishing enabled
KMS priority: Normal
Key Management Service cumulative requests received from clients
Total requests received: 2077
Failed requests received: 40
Requests with License Status Unlicensed: 0
Requests with License Status Licensed: 885
Requests with License Status Initial grace period: 112
Requests with License Status License expired or Hardware out of tolerance: 25
Requests with License Status Non-genuine grace period: 0
Requests with License Status Notification: 1015
What I am concentrating on here is the current count of only 3. I have run cscript ospp.vbs /act on all 6 previously mentioned Win 7 desktops, and I cannot get this count to increase. Here is the output of this command:
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.
---Processing------------- ---------- ---
-------------------------- ---------- ---
Installed product key detected - attempting to activate the following product:
SKU ID: b13afb38-cd79-4ae5-9f7f-ee d058d750ca
LICENSE NAME: Office 15, OfficeStandardVL_KMS_Clien t edition
LICENSE DESCRIPTION: Office 15, VOLUME_KMSCLIENT channel
Last 5 characters of installed product key: 92CD4
ERROR CODE: 0xC004F038
ERROR DESCRIPTION: The Software Licensing Service reported that the product coul
d not be activated. The count reported by your Key Management Service (KMS) is i
nsufficient. Please contact your system administrator.
-------------------------- ---------- ---
-------------------------- ---------- ---
---Exiting---------------- ---------- ---
And here is the output of cscript ospp.vbs /dstatusall:
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.
---Processing------------- ---------- ---
-------------------------- ---------- ---
SKU ID: a24cca51-3d54-4c41-8a76-40 31f5338cb2
LICENSE NAME: Office 15, OfficeStandardVL_MAK edition
LICENSE DESCRIPTION: Office 15, RETAIL(MAK) channel
LICENSE STATUS: ---UNLICENSED---
ERROR CODE: 0xC004F014
ERROR DESCRIPTION: The Software Licensing Service reported that the product key
is not available.
-------------------------- ---------- ---
SKU ID: b13afb38-cd79-4ae5-9f7f-ee d058d750ca
LICENSE NAME: Office 15, OfficeStandardVL_KMS_Clien t edition
LICENSE DESCRIPTION: Office 15, VOLUME_KMSCLIENT channel
LICENSE STATUS: ---OOT_GRACE---
ERROR CODE: 0x4004F00D
ERROR DESCRIPTION: The Software Licensing Service reported that the application
is running within the valid out of tolerance grace period.
REMAINING GRACE: 29 days (43189 minute(s) before expiring)
Last 5 characters of installed product key: 92CD4
KMS machine name from DNS: MY.DOMAIN.CONTROLLER:1688
Activation Interval: 120 minutes
Renewal Interval: 10080 minutes
KMS host caching: Enabled
-------------------------- ---------- ---
-------------------------- ---------- ---
---Exiting---------------- ---------- ---
What could I be missing here?
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.
Software licensing service version: 6.1.7601.17946
Name: Office 15, KMSHostVL edition
Description: Office 15, VOLUME_KMS channel
Activation ID: 2e28138a-847f-42bc-9752-61
Application ID: 0ff1ce15-a989-479d-af46-f2
Extended PID: 55041-00206-234-852489-03-
Installation ID: 01212100042325375610434110
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88342
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88343
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88345
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88344
Partial Product Key: xxxxx
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 7/22/2014 3:54:01 PM
Key Management Service is enabled on this machine
Current count: 3
Listening on Port: 1688
DNS publishing enabled
KMS priority: Normal
Key Management Service cumulative requests received from clients
Total requests received: 2077
Failed requests received: 40
Requests with License Status Unlicensed: 0
Requests with License Status Licensed: 885
Requests with License Status Initial grace period: 112
Requests with License Status License expired or Hardware out of tolerance: 25
Requests with License Status Non-genuine grace period: 0
Requests with License Status Notification: 1015
What I am concentrating on here is the current count of only 3. I have run cscript ospp.vbs /act on all 6 previously mentioned Win 7 desktops, and I cannot get this count to increase. Here is the output of this command:
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.
---Processing-------------
--------------------------
Installed product key detected - attempting to activate the following product:
SKU ID: b13afb38-cd79-4ae5-9f7f-ee
LICENSE NAME: Office 15, OfficeStandardVL_KMS_Clien
LICENSE DESCRIPTION: Office 15, VOLUME_KMSCLIENT channel
Last 5 characters of installed product key: 92CD4
ERROR CODE: 0xC004F038
ERROR DESCRIPTION: The Software Licensing Service reported that the product coul
d not be activated. The count reported by your Key Management Service (KMS) is i
nsufficient. Please contact your system administrator.
--------------------------
--------------------------
---Exiting----------------
And here is the output of cscript ospp.vbs /dstatusall:
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.
---Processing-------------
--------------------------
SKU ID: a24cca51-3d54-4c41-8a76-40
LICENSE NAME: Office 15, OfficeStandardVL_MAK edition
LICENSE DESCRIPTION: Office 15, RETAIL(MAK) channel
LICENSE STATUS: ---UNLICENSED---
ERROR CODE: 0xC004F014
ERROR DESCRIPTION: The Software Licensing Service reported that the product key
is not available.
--------------------------
SKU ID: b13afb38-cd79-4ae5-9f7f-ee
LICENSE NAME: Office 15, OfficeStandardVL_KMS_Clien
LICENSE DESCRIPTION: Office 15, VOLUME_KMSCLIENT channel
LICENSE STATUS: ---OOT_GRACE---
ERROR CODE: 0x4004F00D
ERROR DESCRIPTION: The Software Licensing Service reported that the application
is running within the valid out of tolerance grace period.
REMAINING GRACE: 29 days (43189 minute(s) before expiring)
Last 5 characters of installed product key: 92CD4
KMS machine name from DNS: MY.DOMAIN.CONTROLLER:1688
Activation Interval: 120 minutes
Renewal Interval: 10080 minutes
KMS host caching: Enabled
--------------------------
--------------------------
---Exiting----------------
What could I be missing here?
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ASKER
Ok everything seems to be working well. Activation counts on the KMS host have increased to 8. Thanks for the assistance on this matter!!
ASKER