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Exchange 2013 CU5 installer fail

Posted on 2014-07-22
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Last Modified: 2014-07-22
My environment is on 2013 CU4 (SP1) and I'm installing a new mailbox server with the CU5 installer.

I tried installing with a "Exchange Admin" account who has the following group memberships:
local admin
Enterprise Admins
Schema Admins
...and a bunch of other Exchange groups.

I get the following error when trying to run setup.exe /PrepareAD:

[07/22/2014 22:00:25.0208] [2] Adding access control entries to the security descriptor for the object CN=Configuration,DC=monmouth,DC=edu.
[07/22/2014 22:00:25.0208] [2] The appropriate access control entry is already present on the object "CN=Configuration,DC=monmouth,DC=edu" for account "MONMOUTH0\Exchange Servers".
[07/22/2014 22:00:25.0224] [2] Taking ownership of CN=Deleted Objects,CN=Configuration,DC=monmouth,DC=edu.
[07/22/2014 22:00:25.0286] [2] Active Directory operation failed on WLB-DCM0-01.monmouth.edu. This error is not retriable. Additional information: Access is denied.
Active directory response: 00000005: SecErr: DSID-031521D0, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0

[07/22/2014 22:00:25.0286] [2] The user has insufficient access rights.
[07/22/2014 22:00:25.0318] [2] Ending processing initialize-ExchangeConfigurationPermissions
[07/22/2014 22:00:25.0318] [1] The following 1 error(s) occurred during task execution:
[07/22/2014 22:00:25.0318] [1] 0.  ErrorRecord: Active Directory operation failed on WLB-DCM0-01.monmouth.edu. This error is not retriable. Additional information: Access is denied.
Active directory response: 00000005: SecErr: DSID-031521D0, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0

[07/22/2014 22:00:25.0318] [1] 0.  ErrorRecord: Microsoft.Exchange.Data.Directory.ADOperationException: Active Directory operation failed on WLB-DCM0-01.monmouth.edu. This error is not retriable. Additional information: Access is denied.
Active directory response: 00000005: SecErr: DSID-031521D0, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0
 ---> System.DirectoryServices.Protocols.DirectoryOperationException: The user has insufficient access rights.
   at System.DirectoryServices.Protocols.LdapConnection.ConstructResponse(Int32 messageId, LdapOperation operation, ResultAll resultType, TimeSpan requestTimeOut, Boolean exceptionOnTimeOut)
   at System.DirectoryServices.Protocols.LdapConnection.SendRequest(DirectoryRequest request, TimeSpan requestTimeout)
   at Microsoft.Exchange.Data.Directory.PooledLdapConnection.SendRequest(DirectoryRequest request, LdapOperation ldapOperation, Nullable`1 clientSideSearchTimeout, IActivityScope activityScope, String callerInfo)
   at Microsoft.Exchange.Data.Directory.ADDataSession.ExecuteModificationRequest(ADObject entry, DirectoryRequest request, ADObjectId originalId, Boolean emptyObjectSessionOnException, Boolean isSync)
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Data.Directory.ADDataSession.AnalyzeDirectoryError(PooledLdapConnection connection, DirectoryRequest request, DirectoryException de, Int32 totalRetries, Int32 retriesOnServer)
   at Microsoft.Exchange.Data.Directory.ADDataSession.ExecuteModificationRequest(ADObject entry, DirectoryRequest request, ADObjectId originalId, Boolean emptyObjectSessionOnException, Boolean isSync)
   at Microsoft.Exchange.Data.Directory.ADDataSession.ExecuteModificationRequest(ADObject entry, DirectoryRequest request, ADObjectId originalId, Boolean emptyObjectSessionOnException)
   at Microsoft.Exchange.Data.Directory.ADDataSession.ExecuteModificationRequest(ADObject entry, DirectoryRequest request, ADObjectId originalId)
   at Microsoft.Exchange.Management.Tasks.InitializeConfigPermissions.InternalProcessRecord()
   at Microsoft.Exchange.Configuration.Tasks.Task.<ProcessRecord>b__b()
   at Microsoft.Exchange.Configuration.Tasks.Task.InvokeRetryableFunc(String funcName, Action func, Boolean terminatePipelineIfFailed)

Obviously its a permissions problem.  But what permission am I missing here??
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Question by:rcarsey
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3 Comments
 
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Accepted Solution

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Adam Farage earned 2000 total points
ID: 40212989
Are you sure the permissions fully replicated through? That is the only thing I can immediately think of that is not correct here. Also, you want to make sure you are part of the domain admins group also, which could very well be the issue.

Try that, and also look at DCDIAG /TESTALL and REPADMIN /SHOWREPL. No errors, then I think you just need to wait.
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Author Comment

by:rcarsey
ID: 40213010
Of course.. that was it.  He wasn't a Domain Admin.  

When I tried to use the domain\administrator account -- he lacked Schema Admin.. so he didn't work either.

Thanks Adam.
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Expert Comment

by:Adam Farage
ID: 40213303
No problem :) just here to help when and where I can.
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