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Password in Outlook 2010

Posted on 2014-07-22
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Last Modified: 2014-07-22
Hello,

I just installed Outlook 2010 and it is all setup but it keeps asking me for my email name and password every time I change something. How do I turn this off??

thanks
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Question by:jlefave
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Esteban Blanco earned 500 total points
ID: 40213070
Can you provide me with a little more detail when you say "change something" please?  Are you using Exchange or POP 3?

In Outlook 2010, you should be able to tell it to remember the password in the account settings on pop3.  If you are on Exchange, you can click under more settings>security and un-check the "Always prompt for logon credentials."  Sometimes providers don't allow you to save your password but that is rare in my experience.
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by:Vlastimil Sopuch
ID: 40213235
Hi,

Outlook will ask you for the credentials every time it drops the connection with mail server.

Do you use Outlook Anywhere by any chance? If yes, Outlook cannot connect via TCP/IP so it connects via HTTPS and after some time period is asking for authentication.

You can check the connection by doing this:
Close Your Outlook -> Hit the Start button -> Run.. -> outlook /rpcdiag
You should see(in second window) "server names" and "status" - IF the connection was successfully created.

If you don't need Outlook Anywhere (you're on a desktop PC, not laptop), you can turn it off:
- uncheck the boxes in pictures 6 and 7 "Connect to Microsoft Exchange using HTTP" & "On Fast/Slow networks..."
https://www.cites.illinois.edu/exchange/off-campus-ol2010.html

You might wan't to try turning the cache mode off as well...
1. Turn Off Cache Mode
      Open Outlook ->Tools -> Email Accounts ->Select View or change existing e-mail accounts ->
      Next - >With “Microsoft Exchange Server” selected, Click “Change”
      Uncheck the box for “Use Cached Exchange Mode” -> Next -> OK ->Finish
2. Close Outlook
3.Delete OST files from hard drive
      In folder C:\Documents and Settings\UserName\Local Settings\Application Data\Microsoft\Outlook select all the files it finds and select delete.  This will delete all the offline emails from your computer, but they are still on the server so you won’t lose anything
4. Turn On Cache Mode
5. Restart Outlook

Hope that helps
Ta
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